Vodacom: false upgrade promise?

[CathJ]

My VC contract expired end of Feb, so I was going to port my number to prepaid. However, when I phoned up, they offered me a deal of R125 airtime and 2Gb of data per month for R79. How could I say no?

Of course, now it's the new month and there is no 2Gb of data.

What number do I phone to speak to someone? Their general customer care number is "experiencing high call volumes" and I can't get through.

 

[Dairyfarmer]

Are you sure you weren't offered R125 airtime per month and 2Gb data?

Sounds like the uChoose Flexi 125 contract - R125 airtime pm and 5Gb data (valid for 7 days) for R89

 

[CathJ]

That's probably what she meant, but she did explicitly say 2Gb on the first of every month.

 

[Iamnotageek]

You will have to be put on hold like everyone else I'm afraid. That's just how they roll in The Shire.