Vodacom: false upgrade promise?

CathJ

Expert Member
Joined
Nov 2, 2005
Messages
3,873
#1
My VC contract expired end of Feb, so I was going to port my number to prepaid. However, when I phoned up, they offered me a deal of R125 airtime and 2Gb of data per month for R79. How could I say no?

Of course, now it's the new month and there is no 2Gb of data.

What number do I phone to speak to someone? Their general customer care number is "experiencing high call volumes" and I can't get through.
 

Dairyfarmer

Expert Member
Joined
Apr 17, 2016
Messages
2,343
#2
Are you sure you weren't offered R125 airtime per month and 2Gb data?

Sounds like the uChoose Flexi 125 contract - R125 airtime pm and 5Gb data (valid for 7 days) for R89
 

CathJ

Expert Member
Joined
Nov 2, 2005
Messages
3,873
#3
That's probably what she meant, but she did explicitly say 2Gb on the first of every month. :(
 

Iamnotageek

Expert Member
Joined
Dec 22, 2013
Messages
3,833
#4
You will have to be put on hold like everyone else I'm afraid. That's just how they roll in The Shire.
 
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