Vodacom Fraudulent Debit Orders

[Avizn19]

Hi,
can someone please assist, i dont have a vodacom contract and never applied for one but i have 2 debit orders that went off my bank account last month, 1st debit order on the 24/05/2017 of R218.48
And 2nd debit of R318.48 on the 31/05/2017. I just need to know who i can send my documents to sort out this problen or a number to contact, as i can provide affidavit from police station, id, bank statements, and any other documents required for investigation.

 

[rtzouves]

I have just experienced this in January myself. Turned out to be a case of identity theft and took 4 months to get resolved. I really struggled to get them to acknowledge receipt of the docs, but I will PM you the email addresses and contact details shortly.

 

[Avizn19]

Thank you so much. Its definately identity theft. I cant think how the hell they get my details, neva lost my ID etc and i work for the bank, never taught it will happen to me.

 

[Heisenborg]

Happened to me. Get yourself on the safps database asap. South african fraud prevention service

 

[Avizn19]

Sure will do. Hope it doesnt affect my credit scoring.

 

[cavedog]

Sure will do. Hope it doesnt affect my credit scoring.

Probably going to. Get a credit report to see what credit is on your name. I would bet Vodacom is not the only credit provider. They probably bought thousands of rands worth of furniture and loans and stuff.

My friend from school lost his id. They got a car financed on his name and a loan of R80 000.

 

[Avizn19]

Its very scary, what i dont understand is how come vodacom does not do proper verification, eg i work in a bank, if someone applies for a loan, our verification department will contact the company and verify employment, verify payslips and bank statements. This contract was taken with my bank account number but not my statement, employment details in bank statement does not match my employment on my statements.

 

[cavedog]

Its very scary, what i dont understand is how come vodacom does not do proper verification, eg i work in a bank, if someone applies for a loan, our verification department will contact the company and verify employment, verify payslips and bank statements. This contract was taken with my bank account number but not my statement, employment details in bank statement does not match my employment on my statements.

Just go to the bank and reverse the debit order. The reversal is instant and the money is returened to you account immediately.

Anyone can activate a debit order as long as they have your account number which is the scary part but luckily you can just reverse it no questions asked.

That said if your id was used for obtaining the credit too reversing the debit order would mean that account goes in arrears and then you get a default on your id. So I would reverse the debit then open a case with Vodacom fraud department.