vodacom is stealing airtime!!

E

Efrem

New Member
Joined
Apr 12, 2020
Messages
1
Reaction score
0
Hi,

I have been a vodacom customer for the past 20 years. Lately for the past one or two years I am witnessing a theft of airtime. I keep track of my air time most of the time and what is happening is rather embarrassing for vodacom. After I make a call to another country I will check my balance. But the next day when I want to make a call I will be notified by vodacom that I have insufficient airtime. This thing is happening again and again. Can someone do something please?
 
How many R5 a day subscription services have you unknowingly subscribe to...
 
Vodacom took over R160 airtime from me in two days and it never happened before. I had a subscription services but it was R3 per day.
 
Why would Vodacom want to steal your airtime?

They manufacturer it out of thin air.
 
After I make a call to another country I will check my balance.

This here... why on earth would you call an international number from your mobile use data(whatapp) for that...
 
What gets me is that people are so oblivious to the fact that this forum isn't an official support medium for their service providers.
Posts like these directly aimed at the specific provider, without a second thought as to where the complaint should actually be done.

I would have thought if you are a customer of someone for 20 years, you would know how to reach their support department.
Googling for 20 years is long man. 20 years of searching and finally posting here.
 
|tera| said:
What gets me is that people are so oblivious to the fact that this forum isn't an official support medium for their service providers.
Posts like these directly aimed at the specific provider, without a second thought as to where the complaint should actually be done.

I would have thought if you are a customer of someone for 20 years, you would know how to reach their support department.
Googling for 20 years is long man. 20 years of searching and finally posting here.
Click to expand...
Well said and we concur :thumbsup:
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X