Vodacom Mobile Connect Modem Install

[Essexman]

I have another interesting occurence on loading up the VMC Modem...
The modem is PnP.
The originator -Vodafone- provides an instal CD but is apparently not required in SA as the VMC Modem in SA has the software preinstalled on the modem. The VMC has USB connect.

Now here's the interesting bit.Quoted via e-mail to Vodacom Customer Services":....
1. On initial install, the modem self installs into the following as shown in device manager:
a. DVD/CD-ROM Drives as HUAWEI Mass Storage USB Device
b. Modems as HUAWEI Mobile Connect - 3 G Modem #2
c. Ports (COM & LPT) as HUAWEI Mobile Connect - 3G PC UI Interface (COM6).

Is this acceptable considering that the device is classified as a modem? There are no conflicts indicated in Device Manager.

2.
a. The device is not recognized on boot up within Windows XP Desktop.
b. The device is only recognised after unplugging at USB Port and re-plugging in.
c. The connection request pops up in small tab format but does not retire to icon/Tray/Bottom line automatically after connection made.
Now this may be just a little inconvenient to me as a techie but your general public customer is gonna be a little pee''d of with this presentation of your package.
Please confirm that Vodacom recognises some of these points and that you will come back to me on the topics considering that my two and a half grand spent on this is really is not up to the expectations I would want for my money.
System Specs: Pentium 4 / 3.0Ghz/ 1Gig Ram/ 250Gb + 80Gb H Drives, (2007 spec Hardware) running on XP PRO XP2 fully windows updated and virus supervised by AVAST.
NB. Profession as: Hard/Software Techie to major industries... not a programmer!

Anyone else experienced same? ... could there be an upgrade patch in the offing?

 

[Iam3G]

I have another interesting occurence on loading up the VMC Modem...
The modem is PnP.
The originator -Vodafone- provides an instal CD but is apparently not required in SA as the VMC Modem in SA has the software preinstalled on the modem. The VMC has USB connect.

Now here's the interesting bit.Quoted via e-mail to Vodacom Customer Services":....
1. On initial install, the modem self installs into the following as shown in device manager:
a. DVD/CD-ROM Drives as HUAWEI Mass Storage USB Device
b. Modems as HUAWEI Mobile Connect - 3 G Modem #2
c. Ports (COM & LPT) as HUAWEI Mobile Connect - 3G PC UI Interface (COM6).

Is this acceptable considering that the device is classified as a modem? There are no conflicts indicated in Device Manager.

2.
a. The device is not recognized on boot up within Windows XP Desktop.
b. The device is only recognised after unplugging at USB Port and re-plugging in.
c. The connection request pops up in small tab format but does not retire to icon/Tray/Bottom line automatically after connection made.
Now this may be just a little inconvenient to me as a techie but your general public customer is gonna be a little pee''d of with this presentation of your package.
Please confirm that Vodacom recognises some of these points and that you will come back to me on the topics considering that my two and a half grand spent on this is really is not up to the expectations I would want for my money.
System Specs: Pentium 4 / 3.0Ghz/ 1Gig Ram/ 250Gb + 80Gb H Drives, (2007 spec Hardware) running on XP PRO XP2 fully windows updated and virus supervised by AVAST.
NB. Profession as: Hard/Software Techie to major industries... not a programmer!

Anyone else experienced same? ... could there be an upgrade patch in the offing?

That's the E220 in a nutshell

 

[ic]

@Essexman, I don't fully understand your post, but in the interests of being helpful, I recommend that you first update the BIOS on your PC [make sure your PC is powered by a UPS] - most USB issues can be resolved by updating the PC's BIOS, also make sure that your Windoze Updates are actually up-to-date - except for an M$-iPod-corruption-problem update - I recommend skipping that beastie.

Afterwards, once you're feeling a bit more adventurous, have a look at the link in Csnoopy's forum signature about the generic Huawei E220 dashboard s/w.

PS: Welcome to MyBroadband .