Vodacom network being weird on Galaxy S9

[Fireprufe15]

So, I just got my Galaxy S9 upgrade from Vodacom and popped in my sim card. It is doing something very weird though.

If the phone's 4G is activated, I get good 4G signal and my data connection functions perfectly, but I cannot make or recieve calls or SMSs, and the phone says "Emergency Calls Only" instead of the network name.

If I switch the network mode to 3G/2G only, suddenly my calling and so on works again and it recognizes me as being on Vodacom-SA network. This is fine, I suppose, but it kind of is a waste not to be able to use 4G on my phone.

Anyone have any idea what is going on?

 

[Sayf777]

So, I just got my Galaxy S9 upgrade from Vodacom and popped in my sim card. It is doing something very weird though.

If the phone's 4G is activated, I get good 4G signal and my data connection functions perfectly, but I cannot make or recieve calls or SMSs, and the phone says "Emergency Calls Only" instead of the network name.

If I switch the network mode to 3G/2G only, suddenly my calling and so on works again and it recognizes me as being on Vodacom-SA network. This is fine, I suppose, but it kind of is a waste not to be able to use 4G on my phone.

Anyone have any idea what is going on?

Deactivate VoLTE?

 

[Fireprufe15]

Deactivate VoLTE?

VoLTE isn't active on my account. I'm on a uChoose contract, they don't even support VoLTE for those.

 

[Sayf777]

VoLTE isn't active on my account. I'm on a uChoose contract, they don't even support VoLTE for those.

That's why it may not be working. Deactivate vowifi and volte settings if you haven't already. That's the only 2 things imo that could be the issue. Go to the phone app and settings. And check from there if it's not in the main settings menu.

 

[Fireprufe15]

That's why it may not be working. Deactivate vowifi and volte settings if you haven't already. That's the only 2 things imo that could be the issue. Go to the phone app and settings. And check from there if it's not in the main settings menu.

I find the Wifi calling option, that was turned off already, but I can't find anything related to VoLTE. Where would it be? I looked in phone app settings as well as the main settings menu.

 

[Sayf777]

I find the Wifi calling option, that was turned off already, but I can't find anything related to VoLTE. Where would it be? I looked in phone app settings as well as the main settings menu.

Can't help you there. Have no idea.

Have you tried using a prepaid Vodacom SIM?
Just to test if it's an issue with your SIM or the phone settings