Vodacom online useless service

Polar79

Active Member
Joined
Oct 22, 2014
Messages
66
Been dealing with vodacom online Shameera / LMCHETTYS01 for 2 weeks now to get my approved application processed. I am just getting the run around from vodacom. I have phoned the call center probably 15 times now, asked Shameera multiple times for feedback and requested multiple time that she sends me an email so I don't have to phone the call center wasting my money on 30 minute calls everytime she fails to deliver feedback on how the resolution is going. Vodacom is a service provider and they make it their business to sell contracts. Does every customer have to go through this much hassle to process a new application??

I need to know how long is it going to take vodacom to get their act together and deliver my contract, weeks or months? Do I need to go to another provider????
 
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