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Question of the Day: What's the most interesting small town you've visited in South Africa?
Vodacom Service ?
- Thread starter greggpb
- Start date
Ockie
Resident Lead Bender
What are the numbers concerned. Please PM it to me.
Ockie
Resident Lead Bender
Thank you for the PM gregggb. I have replied.
Have to thank oclexroux for the service and the pm's and having a look... but in all fairness yesterday was a business day and the call center;s were open.. i opted for a call back 2twice and got non... then opted for a cal back this morning. and nothing yet..
i'm not too sure about the service levels of vodacom.. for the general man on the street....
Vodacom had gone red, the same colour as the service repesentive at the shop after you beat him senseless...
i'm not too sure about the service levels of vodacom.. for the general man on the street....
Vodacom had gone red, the same colour as the service repesentive at the shop after you beat him senseless...
Ockie
Resident Lead Bender
Hi Gregg. You are welcome.
Is it still not working? Have you spoken to the store? Why have they not activated it yet? The system problem should be resolved by now.
Regards:
OC
Is it still not working? Have you spoken to the store? Why have they not activated it yet? The system problem should be resolved by now.
Regards:
OC
Hi Guys,
My phone was activated yesterday morning after which I receive a call from Vodacom to rate their service. lol..
The Facts:
1. Sorted out 2 contracts on Saturday the 16th.. and then picked up the phones on Thursday the 21st. Was told activation would take 24hr's.
2. Activation of my phone took 96hr's, when I complained about this I was told activation should take 48hours.(Shop vs call center = no consistent story)
3. Call back service for vodacom is a scam.
4. My second phone is still waiting for activation( 120hr's later).
In all fairness the only service I got was from the forum through ocleoux.
Makes me think is there a cooling off period for contract's.. cause I think Trevor might have better service ?
My phone was activated yesterday morning after which I receive a call from Vodacom to rate their service. lol..
The Facts:
1. Sorted out 2 contracts on Saturday the 16th.. and then picked up the phones on Thursday the 21st. Was told activation would take 24hr's.
2. Activation of my phone took 96hr's, when I complained about this I was told activation should take 48hours.(Shop vs call center = no consistent story)
3. Call back service for vodacom is a scam.
4. My second phone is still waiting for activation( 120hr's later).
In all fairness the only service I got was from the forum through ocleoux.
Makes me think is there a cooling off period for contract's.. cause I think Trevor might have better service ?
after another full day of fighting and not being called back I am done... can anyone put me in contract with someone that has the authorization to cancel the contract's I took out and the correct procedure..
Ockie
Resident Lead Bender
Gregg. What did they say is going on? They must have given you some kind of explanation?