Vodacom SMS bundles - please help!

[Ancalagon]

Is there a Vodacom rep in the house?

So my SMS bundle ran out today, and I wanted to buy a new one. I used *111#, but the sms bundle option didnt appear. So I registered on www.vodacom.co.za, and bought a 200 SMS bundle there. I checked my SMS bundle balance via 111, and it says I have a 200 SMS bundle that expires 20100930 - in other words today!

Help! I cant use 200 SMSes in one day! Whats going on?

EDIT:

Vodacom.co.za says my bundle does not have an expiry date, 111 says it does. Which do I believe?

 

[...aTrueASL]

EDIT:

Vodacom.co.za says my bundle does not have an expiry date, 111 says it does. Which do I believe?

Believe the Agent or Rep because they can at least sort something out for you if you were given incorrect information.

 

[Daniedj]

Is there a Vodacom rep in the house?

So my SMS bundle ran out today, and I wanted to buy a new one. I used *111#, but the sms bundle option didnt appear. So I registered on www.vodacom.co.za, and bought a 200 SMS bundle there. I checked my SMS bundle balance via 111, and it says I have a 200 SMS bundle that expires 20100930 - in other words today!

Help! I cant use 200 SMSes in one day! Whats going on?

EDIT:

Vodacom.co.za says my bundle does not have an expiry date, 111 says it does. Which do I believe?

I had the same issue. SMS Bundles do not work like data bundles. When you added the 200 SMS bundle you activated it for next month. You cannot add an extra SMS Bundle mid month it will replace your existing bundle for the next month.