Vodacom steals your money!

[Cyrus62]

My apologies, I totally misread this, multitasking is not one of my strongest points. if you purchased this via their app and it was loaded incorrectly because of a systems malfunction then you are 100% correct in wanting a refund. just glad that they sorted this out for you.

No problem. Its probably because I gave too much background info, which took away emphasis from the core problem.

 

[Hamish McPanji]

Switched on now. Please try again

Excellent, now I can message you about the price of the Iphone 6

 

[Cyrus62]

Sorry to hear about your pain. It can be very frustrating.

One small quibble, though: Is is not far too early to accuse another person of stealing your money (Vodacom is a person). This is a very serious allegation, and should not be bandied about lightly. Especially not if you are to be taken seriously.

You are right. It is a bit harsh and the emotions did clutter my judgement a bit when I initially wrote it. Can't seem to change the thread title (probably disabled due to SEO reasons). If a admin wants to change it to something less harsh, feel free.

Its just sad that I had to go this far to get through to them. If I didnt post this here and hello peter I would never got this solved. The person I spoke to this morning before this, was just so unhelpful and this isn't new. Most corporate companies have useless first line support. Got to get past the people who answer at the call centre to be able to get anywhere.