Vodacom: thanks for the helpful error message

[scudsucker]

I wanted to buy an "advanced" data bundle on the Vodacom site.

After logging in and filling in all the details, I submit the form.

Vodacom's ever so helpful response: red text at the top of the page, stating

Service : AAC6 Breaks exclusion rule for Service : GP00

Thanks guys! That helps!

 

[Haldex]

I think you have to cancel the normal data bundle then add the advanced one

 

[scudsucker]

The ****wits don't give that option.

It is irritating as I have bought them before, this stupid message is recent. Now I have to try to explain to a call center what I want..

 

[Haldex]

The ****wits don't give that option.

It is irritating as I have bought them before, this stupid message is recent. Now I have to try to explain to a call center what I want..

Feel your pain, went through this couple years ago. Advance bundles bill the same in and OOB, so you have to delete the old bundle then activate the new one, different billing platforms or something.