Vodacom Vumatel questions

[Compton_effect]

Vumatel installed my new Fiber and ONT yesterday, quite impressed - less then a week since I applied.
But...
First I had problems with my Vodacom Router - had to phone their tech support to get the correct IP address.
Then I discovered that they hadn't left me login details for my ONT. The installer had done a thorough job of installing it. He screwed it to the wall and added a spot of hot glue to ensure it can't come loose.
So now I can't turn the damn thing over and see the IP and password on the back.

So now I have a wifi acess point in my house that I do not have the SSID for, or the credentials or IP to connect to it.

Vumatel tech support is completely useless in helping there. Any advice would be welcomed.

 

[Jaseyyxx]

You need to contact vodacom, they manage their routers remotely. Vumatel cannot assist you in this matter.