Vodacom won’t pay out

Maymay

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Jul 20, 2023
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Please can you advise me. Vodacom did an illegal sim swop on my phone , this enabled them to get OTPs and with Nedbank they drew over R1 000 000.00 out our business accounts .

Nedbank ignores all our emails except to say we must get our money back from Vodacom.

Vodacom has offered 20% only saying we must go to Nedbank as they also responsible.

No one wants to take responsibility even if it is their fault it happened.

What is my next step? I have gone to Ombudsman banking but they never come back to me either .

Please help !
 
I don't know hey... if you able to withdraw 1mil bucks from a business account with not even the slightest red flag / block then you need to move your business banking.
 
Please can you advise me. Vodacom did an illegal sim swop on my phone , this enabled them to get OTPs and with Nedbank they drew over R1 000 000.00 out our business accounts .

Nedbank ignores all our emails except to say we must get our money back from Vodacom.

Vodacom has offered 20% only saying we must go to Nedbank as they also responsible.

No one wants to take responsibility even if it is their fault it happened.

What is my next step? I have gone to Ombudsman banking but they never come back to me either .

Please help !
This is not the correct platform. You need to seek proper legal counsel. This is above our pay grade.
 
This is above our pay grade.
this is above the MYBB’s legal experts pay grade.

Yeah, for any losses above R999999 we usually recommend that you simply ... take the law into your own hands, embrace the new way of life that it will bring about, and don't look back. Ever.


May God have mercy on your enemies' souls.
 
Please can you advise me. Vodacom did an illegal sim swop on my phone , this enabled them to get OTPs and with Nedbank they drew over R1 000 000.00 out our business accounts .

Nedbank ignores all our emails except to say we must get our money back from Vodacom.

Vodacom has offered 20% only saying we must go to Nedbank as they also responsible.

No one wants to take responsibility even if it is their fault it happened.

What is my next step? I have gone to Ombudsman banking but they never come back to me either .

Please help !
Please make sure you report it to the DPCI. This is probably not going to help (get a good lawyer) but you have to. "Failure to report is an offence".

 
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