Vodacom

cvw777

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Jul 30, 2018
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Hello Everyone.

I am trying to understand and quantify my cost risk should I sign a Vodacom fibre month-to-month contract, and terminate the contract before the first 12-month period is up. I have worked through the fibre T&C's and for the month-to-month contract portion, it seems that I will only be liable for the following costs pro-rated to 12 months on contract termination earlier than the initial 12 months:
  • CPE (Router) - once-off cost value of R1,310
  • ONT Installation cost - once-off cost value of (say) R1,000 (Vodacom said it was "seven hundred and something rand")
  • Activation Costs - once off cost value of R910.
With the subscription for the 100/100 line at R1,249 p/m, that totals R 14,988 for a 12-month period. The above costs amount to R3,220, meaning that the service and data subscription is R14,988 minus R3,220 = R11,768 / 12 = ~R981 p/m (i.e. the once-off costs spread over the 12-month duration is R3220 / 12 = ~R268 p/m. Therefore, the R1,249 could be split into data and service charges of R981 p/m + Other costs of R268. Is this a good enough basis on which to calculate my cost risk for termination of the month-to-month contract before the initial 12-month period, or am I completely missing the boat?

E.g. If I cancel contract within 2 months, I am liable for R3,220 / 12 x 10 months?

I have confirmed the basis of costs with Vodacom and how the month-to-month contract differs from a 12-month contract, but have given up trying to get the information from them on the cost breakdown. Also, I understand that no interest is factored into any of my calcs above, but this is just a basis calculation for a rough order of magnitude cost risk.

Any kind assistance will be greatly appreciated and thanks in advance.
 
If you read up on here the reviews for Vodacom Fibre haven't been that great - I am assuming you have looked at other providers for the same service ?
 
Sadly I live in Secunda and am very limited in my options. I am currently on 4Mb ADSL and believe this fibre option will be miles better than what I am currently getting.
 
I tried to cancel a year ago in month 11 of a month to month contract, they wanted to charge me around R600. I paid the installation fee of R910 upfront. I was on the 10/5 for R700 per month.
 
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