Vodapay SMS spam - cannot opt out

[Bewlen]

A brand new level of Vodacom disgustiness. Spam SMS from Vodapay for some "Spur voucher", but there is no option to opt-out by SMS reply. You can opnly opt-out of the marketing by going into "the app". Which is kinda heard if you don't want/need the app.

Not sure this is legal! Was there not an explicit legal requirement to accept an opt-out by zero-rated reply, I recall something to the effect?

 

[Harmonic]

I use an app called "Key Messages". It lets you block SMSs based on keywords.

 

[Praemon]

I have a similar issue. I deleted my Vodapay account, but I can't stop the VodaBucks spam SMS. I've raised it numerous times with Vodacom, who can't seem to stop it regardless of your marketing settings. They say I must just block the number

 

[Bewlen]

Anyone know what the legality is around not including an opt-out option in the SMS itself?

 

[Praemon]

I'd say it isn't allowed based on WASPA. Maybe send a complaint to WASPA? I think I'm going to do the same thing: https://waspa.org.za/lodge-a-complaint/