VOIP / PBX advice

Why bother with VOIP for local/mobile calls is beyond me. You can call from a cellphone/premicell for R0.99 to all mobile numbers, and R0.50 to fixed lines in SA. VOIP is for playing around/testing in your free time. The reason why so "many" people on this forum suggest VOIP, is because it is a forum where the young tech savvy people gather - they all like new technology (and hate the telkom, vodacom, MTN, multichoice, and whatever large business corporations).

At this stage VOIP is not a solution for a serious business. They will make you think it is, but its not. How can anyone justify saving 10% on call cost, and in the meantime sacrifice business. When anyone give me a call from a business/call center, and the call quality is bad, I just put the phone down. Life is too short (hello...hello....can you hear me... your line is breaking up....helloo...helloo). No thanks

It might be a good idea to have your company/office's internal communication on a VOIP system if you e.g. have a network backbone, but not for outgoing calls.
 
Leonb all networks are heading towards IP, all of them, including Cell C, Vodacom etc. The entire 8BN Neotel network is built on IP voice networks, yes VoIP! So the break up your talking about is related the quality of your connection and service providers network. If you have a weak cell phone signal, the call breaks up and you will experience the hello hellloo.... can you hear me, and then cut. We all have that experience on our cell phones regularly. Its all the same, so its more important to look at quality the networks and service providers in relation to your connectivity to them.
 
leonb said:
Why bother with VOIP for local/mobile calls is beyond me. You can call from a cellphone/premicell for R0.99 to all mobile numbers, and R0.50 to fixed lines in SA. VOIP is for playing around/testing in your free time. The reason why so "many" people on this forum suggest VOIP, is because it is a forum where the young tech savvy people gather - they all like new technology (and hate the telkom, vodacom, MTN, multichoice, and whatever large business corporations).

At this stage VOIP is not a solution for a serious business. They will make you think it is, but its not. How can anyone justify saving 10% on call cost, and in the meantime sacrifice business. When anyone give me a call from a business/call center, and the call quality is bad, I just put the phone down. Life is too short (hello...hello....can you hear me... your line is breaking up....helloo...helloo). No thanks

It might be a good idea to have your company/office's internal communication on a VOIP system if you e.g. have a network backbone, but not for outgoing calls.
Click to expand...

LMAO! You my friend have been subjected to VoIP providers that do not know what they are doing. We have some of the biggest names in the industry and our upstream provider has even bigger ones. In fact you are unknowingly phoning a ton of companies on VoIP already and you don't even know about it!

ECN routes 80 million minutes a month... Do you think that would be possible if it didn't work?

The savings to our customers are at least 40% by negating the need for multipe Telkom accounts, ridiculous PBX rental fees and per second billing amongst others.

Our PBX offers exponentially more functions and features than any legacy PBX ever can or will. Even if it can't do it I can simply code the module and it can do it.

I have one customer that often does 30 simultaneous calls from a 4Mb ADSL line. How? Well that's the secret. Ensure your physical network is perfect and you'll have smiling customers.
 
Superspeed I agree with you. I couldn't help but lmao at leonb's post. I work for an ECN's competitor now but at my previous employer we used ECN and I always recommended them. We never had issues with them, ever. Anyway, not everyone can set up VoIP as it should be. Not everyone understands Quality of Service and not everyone understands how to implement it. That being said, we route thousands of VoIP calls and minutes a month. Leonb, move with the times and save :-)
 
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