Vox Telecom cancelling

[ProAsm]

Other than phoning in, how does one cancel or give notice on the Vox Clientzone or whatever they call it ?

 

[JonesY]

[email protected]

 

[Charly]

You having issues?

 

[ProAsm]

Thanks JonesY

You having issues?

Not really, while AH had their problems I opened a Vox account but now that AH are sorted and also have zero rated downloads, I no longer need the Vox account which is also almost double the price

 

[cvanwie]

Thanks JonesY



Not really, while AH had their problems I opened a Vox account but now that AH are sorted and also have zero rated downloads, I no longer need the Vox account which is also almost double the price

What account is double the price? We also provide midnight to 6am for free, even when you run out of cap (unlike AH)

 

[ProAsm]

What account is double the price? We also provide midnight to 6am for free, even when you run out of cap (unlike AH)

cvanwie, I had no problems with you guys, in fact I was quite impressed with the connection, except maybe for P2P (torrents) but one needs more time to scrutinise that area.
Your prices are higher ( perhaps not double ) but higher.
My biggest problem with Vox was the entry level price.
For instance, AH has a low price of R29 (10GB) and your lowest is R89 for 25 GB
The reason for this is when I joined Vox, I kept my AH account but reduced it to the lowest (R29) now when I go back I put it back to 50 or 100 GB as I had before.
I could not do that with Vox, although I would have liked to keep say a R19 or R29 account open for future use.
Just think about what I have just said.
If ALL ISP's had say a 3 GB account for say R9.99 then every one could belong to 3 to 5 ISP's all the time and switch between them if they think they are being done in.
It would remove 90% of the gripes and moans on this forum

 

[Charly]

cvanwie, I had no problems with you guys, in fact I was quite impressed with the connection, except maybe for P2P (torrents) but one needs more time to scrutinise that area.
Your prices are higher ( perhaps not double ) but higher.
My biggest problem with Vox was the entry level price.
For instance, AH has a low price of R29 (10GB) and your lowest is R89 for 25 GB
The reason for this is when I joined Vox, I kept my AH account but reduced it to the lowest (R29) now when I go back I put it back to 50 or 100 GB as I had before.
I could not do that with Vox, although I would have liked to keep say a R19 or R29 account open for future use.
Just think about what I have just said.
If ALL ISP's had say a 3 GB account for say R9.99 then every one could belong to 3 to 5 ISP's all the time and switch between them if they think they are being done in.
It would remove 90% of the gripes and moans on this forum

I'm not complaining about the prices (but that's because I got my accounts on special, lol) but my accounts have been flawless. Even if I want to do P2P in the middle of the day.

 

[ProAsm]

Ok after several emails to and from with Vox my account has been cancelled with a months notice, all signed and sealed.
However as of this morning I can no longer connect to Vox regardless of what I do.
So do they cut you off even though you are serving a months notice ?
They may have a good connection but thats where it ends
Thank heaven for AfriHost, connected back to them no problem.

 

[ProAsm]

Vox, you have taken my money for a months notice but as of midnight 30/11/2015 you disconnected me and have not been able to logon to my account.

Username: [email protected]
Password : *********

Either connect me or give me my money back.
You guys have a shocking support service

 

[cobusv]

Vox, you have taken my money for a months notice but as of midnight 30/11/2015 you disconnected me and have not been able to logon to my account.

Username: [email protected]
Password : *********

Either connect me or give me my money back.
You guys have a shocking support service

Try send a message to Voxy,