Vox Telecom targets high-margin deals

Vox Telecom, is the worst service provider by far, there employees don’t even know we they are working for. My account is debited every month, 2 days later I receive a SMS saying my account has been suspended due to non-payment, but when I phone them regarding this issue, they tell me I don’t owe them anything. To date (6months this is been going on) no one has been able to help me.
 
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