Vox, your website is broken (cannot upload docs)

voxisslowasballs

Active Member
Joined
Jan 21, 2017
Messages
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I placed an order for pure DSL. Your require me to upload my ID and Proof of Address. However, when attaching the documents it's telling me "No Doc Attached". My documents are of the right format as specified in the order email (JPG or PDF amongst others). Please fix this!

See image I have attached here.
 

Attachments

  • Capture.PNG
    Capture.PNG
    54.4 KB · Views: 17
Plenty of these online systems do not work with all browsers, and only allow limited file size uploads.
 
Check your adblockers, uBlock and Ghostery which I use does it some times, pending.
 
Plenty of these online systems do not work with all browsers, and only allow limited file size uploads.

Files are 0.5 and 2mb, neither work. Surely they support chrome on a desktop?

Check your adblockers, uBlock and Ghostery which I use does it some times, pending.

I think this may have fixed it. Still showed not attached but after waiting a minute it seems to have uploaded, would be nice if they could actually indicate it is uploading. Thanks
 
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