Vumatel's technician's car broke down.

[2525252525]

Was supposed to get fibre installed later this afternoon.

Vumatel phoned to tell me the tech's car broke down, and re-scheduled a week out.

Pretty sad about this, strongs to Vumatel operating the entire operation with one technician.

UPDATE: Britelink, the subcontractor, just phoned to say they're sending a tech today, I'm guessing the owners saw the thread LMAO

Update 2: OK everyone is here and working and I bought the installers cokes, Vumatel also sent a chap now to install the fibre box, I'm in escalation heaven.

Moral Of The Story: You simply cannot have enough Nissan NP200s.

Update 3: They were here in town till after 12 last night trying to get it to work, some issues on the line or the modem, trying to identify, rocked up at 7 this morning to continue work. Props to Ivan (Britelink) Ray (Fibre guy) etc, these dudes grind hard.

They're putting in an inhuman coordinated amount of effort for just one end-user, I've seen massive critical enterprise incidents handled with less urgency and dedication, crazy.

Update 4: Forum DRAMA - The Afrihost rep is ghosting me even though I'm ordering through them, maybe he/she has something against Parys, who knows.

 

[Dimpie (JIGSAW)]

 

[Pineapple Smurf]

 

[Segg]

 

[Jet-Fighter7700]

they have fleets of Pink Np200's
sure they can send another one.

 

[Tech_]

Thats a bad start...

 

[Thor]

Rofl

 

[labratza]

there at least 5 floating around my area... where you need a passport to goto in the far far far east rand

 

[The_Ogre]

@pinball wizard please fix your car!

 

[The_Ogre]

there at least 5 floating around my area... where you need a passport to goto in the far far far east rand

I have one living in my neighbourhood. Luckily in the two years that I've had fibre I haven't had the need to place a brick in his windscreen

 

[2525252525]

To be fair to Vumatel, this is Parys and a major logistical undertaking to reach, you can only reach it by helicopter or plane apparently.

I mean, people's vehicles just up and break down getting here!

 

[pinball wizard]

@pinball wizard please fix your car!

Hey, they said technician. You don't want me touching technical things in your installation. A broke down car will be the least of our worries.

 

[pinball wizard]

they have fleets of Pink Np200's
sure they can send another one.

Running low on those... There's plain white ones with a simple VUMA sticker in pink on the door...

 

[2525252525]

Running low on those... There's plain white ones with a simple VUMA sticker in pink on the door...

They did say "car" though, maybe Vumatel is outsourcing installation work to Uber?

 

[Jet-Fighter7700]

Running low on those... There's plain white ones with a simple VUMA sticker in pink on the door...

so all the Pink paint in JHB has been stolen by all those FFW Pink BMW's we keep seeing?
or budget cuts, so all you get is a generic looking Bakkie

 

[2525252525]

Britelink, the subcontractor, just phoned to say they're sending a tech today, I'm guessing the owners saw the thread LMAO

 

[The_Ogre]

Brightlink, the subcontractor, just phoned to say they're sending a tech today, I'm guessing the owners saw the thread LMAO

Or maybe pinball wizard made fire under their asses

 

[Herr der Verboten]

Was supposed to get fibre installed later this afternoon.

Vumatel phoned to tell me the tech's car broke down, and re-scheduled a week out.

Pretty sad about this, strongs to Vumatel operating the entire operation with one technician.

UPDATE: Brightlink, the subcontractor, just phoned to say they're sending a tech today, I'm guessing the owners saw the thread LMAO

Until the second one breaks down.

 

[2525252525]

Or maybe pinball wizard made fire under their asses

Hope this time around they send 2 bakkies just for redundancy!

 

[The_Ogre]

Hope this time around they send 2 bakkies just for redundancy!

Or maybe they can get a rollback and load the bakkie on there and carry it to your house