My existing MTN business contract, with MTN-SP is soon to reach it's 24 month period, and is due for an upgrade. A few days back, I got an sms from 'Chris', reminding me of this, with my contact account name and details.
So I called Chris who admitted he did not work directly for MTN or MTN-SP, and is in fact some sort of cell dealership, and tried to convince me that they do 'these upgrades' for MTN.
What a load of hog-wash !! All previous upgrades have been handled directly with MTN-SP.
To top it all, he could not explain how he had access to all my personal account information. So a call to MTN-SP's 808 number put me in touch with Bongani. Bongani asked for Chris's number and said they would investigate and get back to me the same day.
Two days late, still nothing - typical MTN - either they could not be bothered, or they don't want to admit that they are handing out private client account information ( I suspect to 'preferred' dealers ).
So I called Chris who admitted he did not work directly for MTN or MTN-SP, and is in fact some sort of cell dealership, and tried to convince me that they do 'these upgrades' for MTN.
What a load of hog-wash !! All previous upgrades have been handled directly with MTN-SP.
To top it all, he could not explain how he had access to all my personal account information. So a call to MTN-SP's 808 number put me in touch with Bongani. Bongani asked for Chris's number and said they would investigate and get back to me the same day.
Two days late, still nothing - typical MTN - either they could not be bothered, or they don't want to admit that they are handing out private client account information ( I suspect to 'preferred' dealers ).
