Yes, https://www.techtreksa.store/ is very likely a scam site.
Multiple independent sources, including consumer complaint platforms and review sites, strongly indicate it's fraudulent. Here's why:
- Customer reviews and complaints — On Trustpilot, it has a very low rating (around 1.5 stars from dozens of reviews), with users accusing it of taking payments but never delivering products, ignoring emails/phone calls, and being a fake operation. Similar warnings appear on HelloPeter, Facebook consumer groups (especially South African ones), Carbonite forums, and Scamdoc (which gives it a poor 25% trust score). People report ordering items like freezers, laptops, or appliances, paying, and then receiving no goods, no tracking, and no responses.
- Common scam pattern — It offers unrealistically low prices on electronics and appliances (e.g., major discounts on brands like Dell, Hisense, Samsung), which is a classic lure. The site shows signs of being a dropshipping-style setup with poor maintenance (e.g., repeated policy text), no visible phone/email/address in key areas, and no real customer support.
- Domain and legitimacy issues — The domain is relatively new (registered around late 2024), with hidden WHOIS details (owner identity concealed). It pretends to be a South African retailer (TechTrek / Tech Trek Retail), but complaints note fake addresses, mismatched registration dates vs. claimed history, and confusion with legitimate similar-named businesses (e.g., techtrekdigital.co.za, which has better reviews and issues warnings about impostors).
- Broader warnings — It's been called out as a known scam in South African online communities, with some users reporting police cases filed. It often appears on price comparison sites like PriceCheck, tricking people into buying there.
Avoid purchasing anything from this site. If you've already ordered or paid, contact your bank/payment provider immediately for a chargeback/dispute, and consider reporting it to local authorities (e.g., South African police or consumer protection bodies).
For electronics/appliances in South Africa, stick to well-known legitimate retailers like Takealot, Makro, Incredible Connection, or official brand stores with verified reviews and contact details. Always double-check URLs and reviews before buying.
