Hey Guys
So I know people have been getting unauthorised billing from WASPA's for along time but this is the first time it happened to me.
Some quick facts
So I know people have been getting unauthorised billing from WASPA's for along time but this is the first time it happened to me.
Some quick facts
- I absolutely did not Click on/Agree to an of the pathetic "Games" I've been charged for.
- They started charging me in Jan this year for three "Games"
- They got me on my Fixed LTE router, so obviously I didn't read any of the SMSs
- They got me for over R500...R3 a day for each game
- Had Telkom cancel all the "services"
- Logged a dispute with Telkom on the charges
- Reported unwanted billing to WASPA.org.za
- Set the spend limit on my LTE account to R1
- Changed my password on my Telkom Web portal
- What's the best way of getting my money back, is it likely I will come right with the Telkom Mobile dispute process
- As this is a fixed LTE router how is it possible that the WASPA service were initiated, is it even possible for a device connected to my network to request/authorise such services to be charged to my LTE SIM?
- I wanted to Lodge a full complaint against this criminal enterprise they call AKINGA VERTICAL SERVI, but reading through the WASPA Code of Conduct, it doesnt require them to do much. All they have to do, on my reading, is send me a notification that they have started the service with an opt-out. They did this but it went to my router so I obviously never saw. Are there any other factors I can get them on.
