Waste of time...

[demiurge]

I've been waiting for a call centre agent for 20 minutes now, listening to your crappy music and being told to stay on the line. I guess all the people fired were call centre agents as there doesn't seem to be any left. This is unacceptable CellC.

My real problem is that I am unable to subscribe to the R37 blackberry service. I just keep getting an error using *147# AND NOBODY ANSWERS THE PHONE AT THE CALL CENTRE



[-]25 minutes and waiting...[/-]
I gave up after 40 minutes...
Seriously CellC, how can you consider it ok to keep someone waiting for 40 minutes + for a call centre agent?

And what choice do I have now except to go to another network? I have a blackberry and can't subscribe to the blackberry service and can't get to talk to anyone to get it sorted out? So what can I do?

 

[Centronix]

You own a Blackberry :wtf:? lol

Just go to one of their shops man. I hate call centers

 

[demiurge]

You own a Blackberry :wtf:? lol

Just go to one of their shops man. I hate call centers

The only reason I have a blackberry is for the bbm so I can stay in touch with a few people I know who use it.
I have a job and get paid by the hour - to take time off work to go into a shop (where they will tell me to call customer service) will cost me more than it's worth. I'll probably end up having to change to a different network - since my blackberry isn't my main phone (it's the cheapest blackberry and I use it only for bbm) - I can just put in a vodacom SIM or whatever and use their blackberry service without having to worry about changing numbers etc. It will cost me R20 more but I don't see what choice I have since cellc is not interested in assisting me.

 

[DrJohnZoidberg]

At least you got music. I just normally get cut off.