Wasted bundles cost subscribers

[bekdik]

http://www.itweb.co.za/index.php?op...249:wasted-bundles-cost-subscribers&catid=118

Mobile operators' refusal to comply with the provisions of the Consumer Protection Act (CPA) costs contract subscribers a “huge” amount of money as unused voice and data bundles expire after a few months.

However, a consumer protection body created by the CPA is ready to force mobile operators to allow SA's 10 million subscribers to carry over minutes and data bundles for three years, getting rid of the current “use-it-or-lose it” policy.

So the cell operators just continue screwing us?

 

[Yuu]

 

[AstroTurf]

Yes they do.

I would guess that they are in need of some way to figure out how much data they need to supply per month but end of month or end of following month are stupid.

 

[Gatecrasher]

Mohlala points out that the CPA remains in force until ICASA's exemption is approved. She says the authority's regulations cannot trump consumer rights under the Act. If ICASA is successful in its application, it will have to protect consumers to the same extent as the CPA.

So how will the cell co's weasel out of this?

 

[al360]

at least someone is stepping up and saying no to the cell companies as they normally just laughed all the way to the bank and would point fingers at the bacteria they call customers

 

[Tweak]

at least someone is stepping up and saying no to the cell companies as they normally just laughed all the way to the bank and would point fingers at the bacteria they call customers

vouch

 

[kingrob]

at least someone is stepping up and saying no to the cell companies as they normally just laughed all the way to the bank and would point fingers at the bacteria they call customers

+1

I've always compared it to buying petrol....if you don't use the petrol in your car, the filling station owner will send someone at the end of the month to come suck it out of your tank and take it back to the filling station.

Absurd in the extreme, but ok in South Africa.