Web Africa - Cancellation terms

[Polemus]

Hi WebAfrica,

You ask for a calendar month's notice.

This is the 1 Sepetember 2015, and i can only cancel my services for end October (system did not allow me to do so yesterday).

Deceiving South Africa.... Pathetic

Luckilly it is the last of my services with WebAfrica.

Went from paying you guys R1800 to R0 per month, enjoy it while it lasts

 

[aggressiveGrey]

I had the same fight, dont you worry, but with OpenWeb.

I think its very antiquated and greedy for any ISP to be having these terms.

 

[Webafrica Helper]

Hi WebAfrica,

You ask for a calendar month's notice.

This is the 1 Sepetember 2015, and i can only cancel my services for end October (system did not allow me to do so yesterday).

Deceiving South Africa.... Pathetic

Luckilly it is the last of my services with WebAfrica.

Went from paying you guys R1800 to R0 per month, enjoy it while it lasts

Hi Polemus,

Please PM me your account details so I can assist?

 

[Vincent_Thorn]

Frequent story: "PM me, blah-blah...". Any answer WHY your system doesn't work properly? Why I cannot cancel service on next day? What a hellishy serious reason you need A WHOLE MONTH just to stop one account?
I guess you plan your capacity to buy, but don't lie me ONE stopped account makes huge difference! Even more: stopped account FREES capacity, so other users can download better.
So... again, why you need a whole month?