Web Africa Connectivity

Mephisto_Helix

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So I can't connect with either of my WA accounts (691 error, doesn't get past the verifying password stage) and I phoned support. Got told that the CINX peering issues they're having is some internal issue and isn't affecting clients. I must switch off my router to clear the last session and if that doesn't work, phone back later. Now, the router reboot did nothing and I'm now expected to just wait until later and phone them back?

This is not on, I expect better service than to be without internet until they're ready to help. Anyone else experiencing connectivity issues like me?
 
The webafrica news server doesnt seem to be working either.
 
Yeah, mines up again too ..... love the help one gets sometimes :rolleyes:
 
My account lost connection just a tad more than 30 minutes ago. Tried reconnecting, no go. Screw WA, back on my telscum uncapped
 
its sad what has happened to web africa, along with cybersmart and afrifail it is little more than a mickey mouse isp these days, enjoy your shafting WA clients.
 
its sad what has happened to web africa, along with cybersmart and afrifail it is little more than a mickey mouse isp these days, enjoy your shafting WA clients.

Fader what ISP do you use then?
 
mainly mweb and also openweb, use to use both afrifail and WA in the days of caps
 
its sad what has happened to web africa, along with cybersmart and afrifail it is little more than a mickey mouse isp these days, enjoy your shafting WA clients.

Every ISP I have ever been with had these periods of temporary insanity...
 
Hi Guys

There are no current reported issues with connectivity.

Error 691 is an authentication error of which none have been reported.

There is however still a problem reported with slow international browsing as can be found here.

If anyone is still experiencing any problems with connectivity, please contact our support center to have the issue investigated.

Thank you.
 
I had the same error about an hour ago, just retried a few times and it worked.
 
Hi guys

Is anybody still experiencing any issues with connectivity?

The only reported issue issue is the link down on the SAIX network.

This outage would not have an affect on your connectivity though.

Thank you.
 
Hi Guys

There are no current reported issues with connectivity.

Error 691 is an authentication error of which none have been reported.

There is however still a problem reported with slow international browsing as can be found here.

If anyone is still experiencing any problems with connectivity, please contact our support center to have the issue investigated.

Thank you.

The OP tried to report it, but got told to restart the router and phone back later. (When ever later is)
 
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