Web Intact (Or intactless service)

diebaas said:
Still waiting what was the matter on sunday
Click to expand...

So sorry for the delay - it would have been quicker to call our official support line if you needed an answer as quick as you'd have liked.

The number is in my signature at the base of this message...

Please don't rely on this forum for responses to this type of question - this is not our official support point of contact. It is, in fact, a users' forum that I frequent as a representative of GWI to 'fill in the blanks'...

Anyway - the answer is: OSPF failure on the Meyerton ABR.

:cool:
 
Web Intact said:
what time did you call? after hours number operates from 5pm-10pm weekdays, 8am - 2pm weekends & public holidays, as per our website...
yes - his answer was 100% correct....
Click to expand...

Your site only says,
Office Hours:
086 110 6161
After Hours:
076 188 7761
Email:
[email protected]
Weekdays
08:00 - 22:00
Weekend/Public Holidays
08:00 - 14:00

According to me if i read it normal hoour is 08h00-22h00 and after hours is anything after 22h00.
To avoid confusion maybe you van change it to:
Office Hours: 08:00 - 17:00
086 110 6161
After Hours: 17:00 - 22:00
076 188 7761
Email:
[email protected]
Weekdays
08:00 - 17:00
Weekend/Public Holidays
08:00 - 14:00

That would be more informative.
 
diebaas said:
Your site only says,
Office Hours:
086 110 6161
After Hours:
076 188 7761
Email:
[email protected]
Weekdays
08:00 - 22:00
Weekend/Public Holidays
08:00 - 14:00

According to me if i read it normal hoour is 08h00-22h00 and after hours is anything after 22h00.
Click to expand...

Done - we assumed office hours meant the standard 8-5, but then again, not everyone works standard office hours!

Site now reads:
Office Hours
(Mon-Fri 8am-5pm):
086 110 6161
After Hours:
076 188 7761
Click to expand...
 
Game port routing update

Games rerouted as of 14/08/2007:

Code: 
Guild Wars, Warcraft III, Starcraft - 6112 TCP
World of Warcraft - TCP 3724
Counter Strike - 27000-27015 UDP, 27020-27050 TCP
Fear Combat - 27888 TCP/UDP
Kalonline - TCP 30001
 
Last edited:
so what is the route for games?

i dropepd GWI cause i could not game on it to local saix servers, which is 90% of my traffic
 
Is the some kind of firewall on the gwi network cause its blocking some of my programs that wants to access the net and also some websites, It bloks it first and the after you try again it lets it through.
 
bboy said:
so what is the route for games?

i dropepd GWI cause i could not game on it to local saix servers, which is 90% of my traffic
Click to expand...

Note - as per one of my recent posts, this discussion only applies to GP/NW

diebaas said:
Is the some kind of firewall on the gwi network cause its blocking some of my programs that wants to access the net and also some websites, It bloks it first and the after you try again it lets it through.
Click to expand...

What??? :confused:
 
Ok maybe i mistated myself my router gives me the following ( :(long day)

Unrecognized attempt blocked from 172.16.0.6:3128 to 10.1.128.205 TCP:59895
Unrecognized attempt blocked from 172.16.0.6:3128 to 10.1.128.205 TCP:61117


Any advise on what it may be
 
Last edited:
so whats the pmb cost nowdays of the 512k package?
 
diebaas said:
Ok maybe i mistated myself my router gives me the following ( :(long day)

Unrecognized attempt blocked from 172.16.0.6:3128 to 10.1.128.205 TCP:59895
Unrecognized attempt blocked from 172.16.0.6:3128 to 10.1.128.205 TCP:61117


Any advise on what it may be
Click to expand...

Dude - this is YOUR firewall, not ours...
 
I am using the 256k, No restricions untill recently they put all non http, smtp, pop3 to IS network, and this indeed imposed some kind of restriction since no more online gaming......ftp or p2p download.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X