they switched to IS last week... 80/20% rule and 10 day rolling window apply there.
The service is initially Unshaped and when the usage exceeds 80% of the average, the service will be Shaped? What is the average/how is this measured?
By average we take the usage from all the users in the service. Then we manage the lower/higher of the average in this service.
Example: If there are 10 users in a service and the combined traffic for the last 10 days is 1000 GB, hence an average of 100 GB. However, three users did over 100 GB and 1 user did 90 GB. The other six users did under 60 GB. With the average set at 80%, then the average in this case is 80 GB. So the 3 users that did over 100 gigs and the 1 user who did 90 gigs in this scenario will have their relative priority to file sharing throttled until they fall into the 20% of high end users. Checks on usage will be done hourly and will be based on a rolling 10 days usage and adjusted accordingly.