Will you be changing your prices for November?
It is not clear at this stage.
Why can't you release pricing?
Because there is a likelyhood that we may preserve current pricing.
When wil I be informed of this?
As soon as we have clarity.
Will I automatically be billed for November if the prices change?
No.
Will you be price competitive with the other ISPs?
Agressively so.
What are you doing for the consumer?
We are in still in meetings daily regarding the situation. We have already pursued a few avenues (litigation, ICASA, ISPA, alternate suppliers).
What about the 30day notice?
Web Africa does not require 30 day notice on any ADSL products. Notice must be given before end of each month should you wish to cancel. This may be done online (client area), via email or telephone. One caveat: Debit orders are prepared around the 25th thus if you cancel after that and you on debit order you will be refunded.
How does a Monthly billing work?
You are billed every month until you cancel. You do not need to request a service each month.
What if I want it just for one month?
Order and cancel anytime during the month. You account will be cancelled but still still active until the end of the month.
good boi