Good morning guys. I found out that there was an issue at the data centre that caused our network to experience issues. This would have affected both our internal network (including our phone system) and our customers' services. Some servers took longer to restart but it should be up and running now. I doubt that they were able to update any status's on the website due to the issue and I am waiting for the guys who worked over the weekend to come in to find out if they had a problem activating the emergency IVR notification. Customers who called in would have been aware of the issue if they were able to do that. Apologies for the inconvenience.
@vaalpens As far as I am aware the issue has been resolved. You are more than welcome to PM your customer details and domain name in question so I can get someone to look into it if necessary. Also we have a thread for customers to use should you have any questions.