WebAfrica Business UNCAPPED DSL Shaped - Feedback.

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Hello Everyone :)

so to be Making a WHOLE NEW Thread. This needs to Be Addressed URGENTLY.

i am a Steam Home PC Gamer i have over 40 Games in my {Steam account} downloaded over 70 Gigs.

Throttled to: 6 KBps

Not Able to Properly Browse Facebook i can Browse MyBroadband News just fine but the speeds for local file hosting [if any exist] is still slow.

i know you are going to Say..... just hang in there. today is the 31st.

this Throttling is Kind of Nasty. Why does iS need to Throttle or Shape when they have A SUPER Massive Backbone all over the Planet?!
 
Hello Everyone :)

so to be Making a WHOLE NEW Thread. This needs to Be Addressed URGENTLY.

i am a Steam Home PC Gamer i have over 40 Games in my {Steam account} downloaded over 70 Gigs.

Throttled to: 6 KBps

Not Able to Properly Browse Facebook i can Browse MyBroadband News just fine but the speeds for local file hosting [if any exist] is still slow.

i know you are going to Say..... just hang in there. today is the 31st.

this Throttling is Kind of Nasty. Why does iS need to Throttle or Shape when they have A SUPER Massive Backbone all over the Planet?!


Where on the rating scale are you on at the moment? Also how much GB's are do you use a month as a capped account might be better suited.
 
Where on the rating scale are you on at the moment? Also how much GB's are do you use a month as a capped account might be better suited.


Zertop's "Is it my Line" Results
Basic Report:

Your average ping was 16ms
Your maximum ping was 100ms

Looking at your average ping, your line seems to be running perfectly :-)
Looking at your maximum ping, however, it seems as though there could be a serious intermittent fault on the line. This could be a cause of an issue. Please post the results (at the end of the program) into the forum for advice.


Detailed Report

Code:
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert) 

Pinging 196.210.201.1 with 32 bytes of data:
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=11ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=11ms TTL=254
Reply from 196.210.201.1: bytes=32 time=11ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=11ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=13ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=11ms TTL=254
Reply from 196.210.201.1: bytes=32 time=11ms TTL=254
Reply from 196.210.201.1: bytes=32 time=11ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=13ms TTL=254
Reply from 196.210.201.1: bytes=32 time=71ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=100ms TTL=254
Reply from 196.210.201.1: bytes=32 time=14ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=12ms TTL=254
Reply from 196.210.201.1: bytes=32 time=11ms TTL=254

Ping statistics for 196.210.201.1:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 100ms, Average = 16ms
 
Fri 10/31/2014 16:19:53.12
 
Hello Everyone :)

so to be Making a WHOLE NEW Thread. This needs to Be Addressed URGENTLY.

i am a Steam Home PC Gamer i have over 40 Games in my {Steam account} downloaded over 70 Gigs.

Throttled to: 6 KBps

Not Able to Properly Browse Facebook i can Browse MyBroadband News just fine but the speeds for local file hosting [if any exist] is still slow.

i know you are going to Say..... just hang in there. today is the 31st.

this Throttling is Kind of Nasty. Why does iS need to Throttle or Shape when they have A SUPER Massive Backbone all over the Planet?!

It sounds like you're in 2meg. The thresholds are dependent on your line speed.

You can easily get rid of the shaping by downloading at night for a few days.
 
WA is ****. Check out CrystalWeb. Its shaping policy's very reasonable.
 
thats the problem im a sleeper and Have fun DayTime.

myabe i should jump over to Crystal Web 4 MBps DSL UNSHAPED TRUE UNLIMITED. Hmmmmm?

I have received your PM and have asked our team to take a look. As your account is in the Green zone which should give you full performance during the day.
 
WA Business Uncapped is terrible during business hours. Youtube's being shaped from 7AM to 5PM on weekdays. I always schedule my downloads between 12AM and 6AM and yet it doesn't prevent me from getting placed under the 'Yellow'/'Red' category. Imo, it's way overpriced for what it offers. FU.CK YOU, WA!
 
Last edited:
whats the Status on my account? any news?

Hi Gamerelite-network,

According to feedback from our team they made contact with the account holder and explained that we have reported the issue to our upstream provider and will provide feedback as soon as possible.
 
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