Webafrica - Double natting

@WebAfrica Helper i am new to this forum and experiencing the same issue with ports been closed after successfully opening them on my router. i require assistance as i want to access my CCTV cameras remotely. I have dropped you a mail with my login details and hope you can assist me. Thanks Suveer
 
suveers123 said:
@WebAfrica Helper i am new to this forum and experiencing the same issue with ports been closed after successfully opening them on my router. i require assistance as i want to access my CCTV cameras remotely. I have dropped you a mail with my login details and hope you can assist me. Thanks Suveer
Click to expand...
Thank you for your DM Suveer, our teams have confirmed a response to further advise via DM
 
HI all, sorry to resurrect this.

I'm trying to set up a Minecraft server for my kids. Does WebAfrica double-nat on OpenServe too?
 
Hi . Needs some help . Similar issue with web africa ,can't access my security system and cameras remotely . No ip shows me a completely different public ip from the one shown on my router . Spoke to agent from web africa, but weren't able to allocated me a public ip .
 
sharaaznm said:
Hi . Needs some help . Similar issue with web africa ,can't access my security system and cameras remotely . No ip shows me a completely different public ip from the one shown on my router . Spoke to agent from web africa, but weren't able to allocated me a public ip .
Click to expand...
They won't just allocate one to you. It's an additinal service so will need to be "ordered". It's also a monthly fee. R95/pm +-

Alternatively if you don't want that, setup something like tailscale or twingate as a vpn gateway. Tbh I'd go with the vpn gateway. Software is free to use and easy to setup
 
acidrain said:
They won't just allocate one to you. It's an additinal service so will need to be "ordered". It's also a monthly fee. R95/pm +-

Alternatively if you don't want that, setup something like tailscale or twingate as a vpn gateway. Tbh I'd go with the vpn gateway. Software is free to use and easy
Click to expand...
Already tried asking them if there's a paid dynamic or static public ip option - stated it's not available in my area , that is after 6 months of trying to explain to their agents what the issue was . Will probably setup a pi with a vpn client until open serv fibre is available . Definitely feels a bit underhanded , cant wait to move to another isp . There was no obvious warning about CGN in their advertising or sign up processes.
 
sharaaznm said:
There was no obvious warning about CGN in their advertising or sign up processes
Click to expand...
I don't think this is something any ISP declares. Either way, VPN tunnels are far better and safer as your devices are not actually exposed.

The only thing I have a public IP for is for my mailserver. Literally everything else is locked behind a vpn tunnel.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X