WebAfrica DSL Console unavailable

[Dean]

Trying to access the DSL Console for my WebAfrica account, and it's not available.

So I checked the website and it says there's some maintenance happening on the DSL Console (In the Alerts section) but when I select that option to find out what's happening, or when it's coming back.. nothing loads.

So I tried to call both the 0861 number and the Cape Town landline - both are engaged.

Does anyone from WA know what's up?

Shot

 

[Roadrunner]

Chill, dude. Also saw that when I tried to log in shortly after 12am.

That time of the day is the only time the ISPs have to do maintenance - besides, it clearly states that that is the reason why you cannot get in. Why are you then still wondering what is going on?

It is back to normal now.

 

[Dean]

haha I was very chilled (not gonna go further than that)

Essentially just wanted to know when it would be back online, dude.

 

[Dean]

Console has been down for me for the past 2-3 days... what gives?

 

[WAangelo]

Hi Dean

There are no current reported issues with the DSL console.

Are you logging into the console via the direct url link or your client service area?

I have tested both methods and I'm not able to replicate the problem.

Does it provide you with an error when you try to login?

Please pm your contact details and client code so that I can have the issue investigated for you.

Thanks.

 

[Dean]

Howzit Angelo

Weird - I tested it now and it worked perfectly... and just in time - looks like I only have a few MBs left for the month :O
Shot for the speedy reply.