Thought I'd ignore this problem, and just 'make do', as I've spent the last 2 - 3 months moving away from Telkom & using pre-paid via other ISPs.
Currently have Gmail forwarding e-mails to a WA address which (eventually) make their way to Outlook Express. In testing WA's Smartermail service, it used to take about 2 minutes for a mail to get from Outlook (using WA address) to Gmail a/c, then a further 2 minutes for mail to be fwd'd back to Outlook.
Now it seems the process takes at least 10 minutes each way :
Send mail from Outlook - Gmail (address I can monitor) = 10mins.
From Gmail a/c - (fwd'd back to Outlook Exp.) = 10mins.
20mins. , compared to Telkom which used to take a few seconds for the same thing - 5 - 10 seconds at the most - even using MTN to do the same thing takes marginally longer than Telkom used to take, but I find MTN slows down periodically & tends to 'hang' in Outlook during the day (more recently), when clicking on Send/Receive, so it's not as reliable as either WA or Telkom, though WA is consistently slow, and seems to be getting worse.
I'm almost sure it has something to do with the (still ?) dreaded SEACOM, as I was informed by someone in the industry a few weeks ago, that WA's Mail Servers are hosted overseas as it's apparently much cheaper to do so instead of having them here in SA...don't know if that's true, but presume that if they are, that's the reason for the delays, which have been getting worse.
I'm obviously aware that if someone sends you a mail, as you aren't expecting it, it won't make a difference if it arrives 5 seconds or 1/2 hour later, but the increased delays makes me wonder if all mails are getting through (i.e if the system's working optimally).
I don't expect many of you use mail in this way, but thought I'd bring it to the attn. of the forum & WA who monitor it & can perhaps respond ?
Currently have Gmail forwarding e-mails to a WA address which (eventually) make their way to Outlook Express. In testing WA's Smartermail service, it used to take about 2 minutes for a mail to get from Outlook (using WA address) to Gmail a/c, then a further 2 minutes for mail to be fwd'd back to Outlook.
Now it seems the process takes at least 10 minutes each way :
Send mail from Outlook - Gmail (address I can monitor) = 10mins.
From Gmail a/c - (fwd'd back to Outlook Exp.) = 10mins.
20mins. , compared to Telkom which used to take a few seconds for the same thing - 5 - 10 seconds at the most - even using MTN to do the same thing takes marginally longer than Telkom used to take, but I find MTN slows down periodically & tends to 'hang' in Outlook during the day (more recently), when clicking on Send/Receive, so it's not as reliable as either WA or Telkom, though WA is consistently slow, and seems to be getting worse.
I'm almost sure it has something to do with the (still ?) dreaded SEACOM, as I was informed by someone in the industry a few weeks ago, that WA's Mail Servers are hosted overseas as it's apparently much cheaper to do so instead of having them here in SA...don't know if that's true, but presume that if they are, that's the reason for the delays, which have been getting worse.
I'm obviously aware that if someone sends you a mail, as you aren't expecting it, it won't make a difference if it arrives 5 seconds or 1/2 hour later, but the increased delays makes me wonder if all mails are getting through (i.e if the system's working optimally).
I don't expect many of you use mail in this way, but thought I'd bring it to the attn. of the forum & WA who monitor it & can perhaps respond ?
