Webafrica support.

[lancon]

Yesterday on day 1 of the lockdown my fibre line went dead.
Did the reboot of everything but still nothing.
Trying to reach webafrica on whatsapp support is absolutely fruitless.
Any other avenues I can try??
Tx

 

[Brainflux117]

LOL.

 

[Brainflux117]

try send a nice detailed report about what happened with screenshots and tracerts and then wait 4-5 days (before lockdown, so now it might be 4-5 weeks) and you'll probably get a response like this.

 

[longboy]

Cable break last night could be the culprit.

 

[lancon]

Cable break last night could be the culprit.

Would that include local traffic as well??
I have 0 connection atm