WebAfrica Trial: Feedback

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**** this I'm going to bed rather

To me that's not testing...
 
hj2k_x said:
Well they did say that might happen..
Click to expand...

What exactly? Limiting the number of connections my PC can make for their server to just reset it? ;)

I know it's a trial. But trying to curb the amount of traffic by limiting connections is just plain stupid. What if I have 10 users on my network surfing the web or uploading files for clients? Checking emails... oh sorry. Peer (the bastard) has reset your connection... na-a... U-Turn web africa engineers, make a u-turn.... back THATTA way
 
theyeah having 10 users rely on a trial account would seem to me that the administrator is at fault rather than the network. but that's just me.
 
I agree with AcidRaZor.

I would like to refer you back to the thread topic. Feedback.

Will WA get sufficient feedback if we say "oh my God, free 10 gigs, these guys can't do anything wrong."?

No they won't. Web Africa is testing their network. When they keep it like it is now with all the problems, we will be the ones complaining about their service. They gave us 10 gigs to iron out the problems, not to tell us how special we are.

So what AcidRaZor is saying is: "Jeeze fellas, there is something very ****ing annoying going on whereby my interweb gets reset the whole time. Like WTF? I am going to bed rather."

Instead of implying that the network administrator is incapable of making his internet work, post feedback and keep to the topic.

ANYWAY...

While my connection was very stable, I did not like the local latency. Downloads are nice on my 4meg line.

I promise you, as soon as Web Africa comes to me and says: "Dude, I will give you unshaped international bandwidth using Seacom. I will even match G-Connect's pricing! Because they are pre-paid and completely unshaped, we must have lower prices than G-Connect on our products that are not pre-paid! You will have much lower pings to Europe because we use Seacom!"

I will definitely switch to WA. I am pinky-swearing at the moment, so you know I am not bullshi*ting.

Final Thought:

-Give me Seacom international.
-Unshaped.
-Keep your hands off my Xbox LIVE ports.
-Match G-Connect's pre-paid price.

= me love you long time.
 
hj2k_x said:
I am not sure you should have 10 users dependent on an unstable trial account...
Click to expand...
what if...
milomak said:
theyeah having 10 users rely on a trial account would seem to me that the administrator is at fault rather than the network. but that's just me.
Click to expand...
And I guess there's always someone who chirps without reading what I wrote and then looks like an idiot for agreeing with what someone else said out of context. But that's just me. ;)
 
For general browsing things are fine. As soon as you want to do any downloading (torrents/nntp) then things go from bad to worse. I've been using my TI account for than my WA trial account :(
 
GodModeInc - There is already quite a huge thread that WA is replying to with regards to users' experiences.

As to acid's point:
Code: 
I know it's a trial. But trying to curb the amount of traffic by limiting connections is just plain stupid. What if I have 10 users on my network surfing the web or uploading files for clients

in a trial they will surely test a number of configurations. so they may test limited connections. the point is that unless he has the exact spec sheet of what the tests are, then he is like the rest of us complaining about the service failing here or there.

which then goes to the same point - it is a beta service where they are testing their service. for instance they mentioned at one point in the big thread that they slowed torrents.

so should i complain what if I was running a torrent seedbox?
 
I just got my trial today and boy does it bring back some good old memories of me and my trusty US Robotics 56K Modem... Aaaah! ;)
 
What really get's me going is how people somehow expect this free beta service to operate like a paid service.

People were told this is a test service
There will be problems

Yet we have here someone who decided to start their own thread (despite the pretty long already establised thread). Then expected this service to work like a paid one.

Wtf?!?!?!?!?!??!?!

If you want stability, use the one you paid for. But don't complain as if you have paid for the service or that it is not in test environment.

So at the end of the end day, the what if that acid asks is moot. because no-one in their right mind would have many users on a beta product.
 
milomak said:
GodModeInc - There is already quite a huge thread that WA is replying to with regards to users' experiences.

As to acid's point:
Code: 
I know it's a trial. But trying to curb the amount of traffic by limiting connections is just plain stupid. What if I have 10 users on my network surfing the web or uploading files for clients

in a trial they will surely test a number of configurations. so they may test limited connections. the point is that unless he has the exact spec sheet of what the tests are, then he is like the rest of us complaining about the service failing here or there.

which then goes to the same point - it is a beta service where they are testing their service. for instance they mentioned at one point in the big thread that they slowed torrents.

so should i complain what if I was running a torrent seedbox?
Click to expand...


Okay, first off. Can you read?

Secondly, they want us to test the service. I didn't complain about torrents being slow did I? Can you please quote me on that?

I "complained" (ie, highlighted) that they are limiting the connections as a way to curb people downloading (possibly torrents, which uses more than 1 connection at a time) and then I said what IF someone is running a network of 10 users trying to surf and do normal things. Normal things like surfing the internet. So if I have, for arguments sake, 10 users on my network surfing, this will surely push more connections through than "they allow" then everyone will suffer by just TRYING to surf the web!!! You'd think as a way of TESTING their new network, they'd need to account for that scenario???

The idea here (my mildly intelligent friend) is that, if their network does go into a live environment THIS IS EXACTLY WHAT THEY SHOULD EXPECT and they can't limit the number of connections 1 line can make in this instance. Because surely someone who will be buying an internet account for their business won't buy one for each of the 10 users?? Having their own individual ADSL lines??

So STFU please. You obviously have no idea what the trial is about, or how testing works.
 
Definition of beta testing:
preliminary or testing stage of a software or hardware product; "a beta version"; "beta software"
Click to expand...

If no one complained, they might as well not have given out the 10gb accounts and just launched it as final.
 
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bullfrog said:
Definition of beta testing:


If no one complained, they might as not have given out the 10gb accounts and just launched it as final.
Click to expand...

I'm not complaining... much ;) Just highlighting real world situations they won't think of when they put their stupid limitations in thinking "ah, this is a solution"
 
AcidRaZor said:
I'm not complaining... much ;) Just highlighting real world situations they won't think of when they put their stupid limitations in thinking "ah, this is a solution"
Click to expand...

Haha I know.

Webafrica would be stupid not to expect people to complain and that is exactly why I believe they did the whole testing thing. This way they get feedback on new things they're testing without having a massive negative impact on paying users. They also don't also don't get a negative reputation because of a crap network because most of us realise that when this is in no way an indication of what the network will be like once they're done testing.

If no one complained about some change they made, like limiting connections, how would they know that it would be an issue when they finally go live?

You have to remember, this isn't simply a free service, this is a testing phase of a network that will go live. So you are actually not helping webafrica with testing if you don't complain :p

As for using mybroadband forums for constructive criticism, that's probably the only place AcidRaZor has gone wrong. Rather use their forums ;)
 
bullfrog said:
As for using mybroadband forums for constructive criticism, that's probably the only place AcidRaZor has gone wrong. Rather use their forums ;)
Click to expand...

Didn't want to register there, seeing as I've been a client with them since 2005(?) I figured that integrated services (like being able to post on their forum seeing as though I already have a login with them) wasn't too much to ask for... apparently it is... and apparently their programmers never thought of the ability to do that ;)
 
AcidRaZor said:
Okay, first off. Can you read?

Secondly, they want us to test the service. I didn't complain about torrents being slow did I? Can you please quote me on that?

I "complained" (ie, highlighted) that they are limiting the connections as a way to curb people downloading (possibly torrents, which uses more than 1 connection at a time) and then I said what IF someone is running a network of 10 users trying to surf and do normal things. Normal things like surfing the internet. So if I have, for arguments sake, 10 users on my network surfing, this will surely push more connections through than "they allow" then everyone will suffer by just TRYING to surf the web!!! You'd think as a way of TESTING their new network, they'd need to account for that scenario???

The idea here (my mildly intelligent friend) is that, if their network does go into a live environment THIS IS EXACTLY WHAT THEY SHOULD EXPECT and they can't limit the number of connections 1 line can make in this instance. Because surely someone who will be buying an internet account for their business won't buy one for each of the 10 users?? Having their own individual ADSL lines??

So STFU please. You obviously have no idea what the trial is about, or how testing works.
Click to expand...

maybe you need some reading lessons (shall I call you my somewhat intellectually challenged friend - seeing as we seem to be trading insults).

If you read my post again you will see that i pointed out they may be trying out different configurations. This may mean (and I suppose I should make this clear to you that I do not know if it is the case) that when troubleshooting problems, they look at enabling/disabling certain functionality.

As to the point you make about torrents, if you have an understanding of the English language, you would see that my use of the term for instance shows that I was making an example of one of the things they have done during this trial period.

So again, raising problems you have had with the service is valid. Many of us have. After all that is why they are doing this. But to extrapolate the problems of a trial environment to a what if scenario in a production environment is foolish at best. I'll add an obligatory STFU as well just for kicks.
 
milomak said:
But to extrapolate the problems of a trial environment to a what if scenario in a production environment is foolish at best.
Click to expand...

It actually isn't, because the network will at some stage go live. In which case if this setting is still the same, it will be an issue.

You have to remember that the network won't stay in beta for ever. ;)
 
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