Website Quality Control...severely lacking!

[Merlin]

I've just tried to send an email stating my unhappiness with a big chain firm's repeated SMS spamming me about an upcoming promotion.

That had me riled up already.

I went to their website, where they have a 'Contact Us' and a 'Customer Care' button. They're a screen apart but strangely enough link to the same page.

QC?

I typed up my message, polite but firm, filled in the necessary details and hit the Submit button...twice...thrice...

Temper's flaring...

*check source code*

<form name="frmContactus" method="post" [b]action=""[/b] onSubmit="return validateForm(this);">

QC?

How hard is it to check that? Seriously?

It's truly amazing how many firms completely disregard website communication.

MAJOR pet peeve of mine, and one that I take up all of the time.

 

[phiber]

name and shame

 

[Merlin]

*lol*

Dischem.

I've now sent them an email to an address I found on their FB Page...

 

[pandamonium]

They also just revamped their site ... smh ... sis

 

[ISP cash cow]

I agree 100%. I hate these guys who SMS stupid worthless information to me and claim it as marketing. I go out of my way NOT to use them just for that fact.

Peeves me no end