Weird Connection Behaviour

[Sousie]

So I am not sure how to explain this, but something strange is happening on my Afrihost/Frogfoot fibre connection.

Whenever I reboot my router I get a "local" WAN IP address, either 192.168.4.XXX or 192.168.3.XXX. When this happens I cannot access the internet at all and all traffic gets redirected to 192.168.3.1 or 192.168.4.1, which shows a login page for a Hauwei AX3 router. Even stranger is I do not have a Hauwei router at all.

My first thought was to connect my computer directly to the ONT and skip my router completely, but the same thing happens.

One of the ways I found to fix this, is to constantly reboot my router till I magically get a "normal" WAN IP and then everything works fine again, till I reboot again. Another way I found to fix this is to use a pfsense router and setting the "Reject leases from" setting to "192.168.3.1,192.168.4.1" on the WAN interface.

Any insight on what might be causing this would be great.

 

[Afrigirl]

So I am not sure how to explain this, but something strange is happening on my Afrihost/Frogfoot fibre connection.

Whenever I reboot my router I get a "local" WAN IP address, either 192.168.4.XXX or 192.168.3.XXX. When this happens I cannot access the internet at all and all traffic gets redirected to 192.168.3.1 or 192.168.4.1, which shows a login page for a Hauwei AX3 router. Even stranger is I do not have a Hauwei router at all.

My first thought was to connect my computer directly to the ONT and skip my router completely, but the same thing happens.

One of the ways I found to fix this, is to constantly reboot my router till I magically get a "normal" WAN IP and then everything works fine again, till I reboot again. Another way I found to fix this is to use a pfsense router and setting the "Reject leases from" setting to "192.168.3.1,192.168.4.1" on the WAN interface.

Any insight on what might be causing this would be great.

Morning, please share your Line Number or email address via PM so I can confirm the VLAN you are connected to. We have noticed this for some of our FF clients, and we are suspecting a Rogue DHCP, the NOC team is working on it.

Please connect directly to the ONT and run the following command, arp -a and share a screenshot of the results.

 

[Sousie]

Morning, please share your Line Number or email address via PM so I can confirm the VLAN you are connected to. We have noticed this for some of our FF clients, and we are suspecting a Rogue DHCP, the NOC team is working on it.

Please connect directly to the ONT and run the following command, arp -a and share a screenshot of the results.

Thanks, here is the output of arp -a when connected directly to the ONT.