Weird problem, please assist

[aggressiveGrey]

Hello Guys

Our Line speed according to telkom and telkom online app is syncing at 10mb on thier side
but on our modem its syncing at 4mb.

They have done a port reset twice and its still 4mb on our modem.

What could the issue be.

 

[Ho3n3r]

Hello Guys

Our Line speed according to telkom and telkom online app is syncing at 10mb on thier side
but on our modem its syncing at 4mb.

They have done a port reset twice and its still 4mb on our modem.

What could the issue be.

4Mb uncapped data account? Could be wrong.

 

[aggressiveGrey]

4Mb uncapped data account? Could be wrong.

I dont think my account would affect my modem sync?

 

[Musicmp3]

It might be synching but have Telkom done the change on your account wrt line speed.

Had same problem till they fixed their side.

 

[longboy]

Jeebus Schrist, you chaps need to lighten up. Reporting a friendly joke that was made in jest? anyways to whoever reported me, may you live in interesting times.