What are unbilled charges?

[Belix]

Hi folks
One of the managers here is receiving messages on his Vodacom account about 'unbilled charges'
Anyone tell me what unbilled charges would be?
Thanks in advance!

 

[Ockie]

Who is his service provider?

 

[HPFM]

if they have been roaming it most likely is the cause for "unbilled charges", as their is a lag in the networks billing each other

 

[Belix]

Will double check if they've been out the country. Service provider is AutoPage IIRC.

 

[Ockie]

Will double check if they've been out the country. Service provider is AutoPage IIRC.

That explains it for me. I have never had a client on Vodacom SP receive a SMS like that. Our billing is pretty much up to date. I will be able to see on your proposed invoice what you have used so far for roaming even in a few hours after arriving in the UK for example.

You will have to contact AutoPage to find out what they talking about.