What happens to discount when upgrading a free smartdata bundle?

[warwickw]

Hi all,

On my contract I receive 100meg free per month, which I would like to now upgrade to 200meg.

Q. what will happen on my billing, will I still receive the 100meg discount per month, or will I lose it?

I've emailed suppport and onlinesupport but no responses yet, so has anyone done this and know what the result is?

Thanks.

 

[Viva]

Hi all,

On my contract I receive 100meg free per month, which I would like to now upgrade to 200meg.

Q. what will happen on my billing, will I still receive the 100meg discount per month, or will I lose it?

I've emailed suppport and onlinesupport but no responses yet, so has anyone done this and know what the result is?

Thanks.

I don't know about Cell C, but I can confirm that MTN customers lose their free data as soon as they add another bundle. I was quite disappointed when I found this out a few days ago.

 

[warwickw]

My contract says I get 100meg free per month, so I'd expect that if I upgrade to a 200meg bundle then I should only pay the difference between the 2. If that's not the case then maybe I have grounds to cancel the contract as they would be in breach of contract.