What is quality in a car?

ALFAHOLIC

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Quality - many metrics to measure it by, yielding a different result. People, each having their chosen set of metrics to measure their chosen interest of quality. Mechanical, interior, exterior, longevity,comfort,reliability - metrics can be added to all these facets of quality and come up with surprising results.

I believe in the car industry, quality is biased whichever mouth it comes from. VW boys will cry reliability but the recent spate of turbo diesels needing new turbo's kind of defeats that whole argument, then again they pray on the reliability of electronics and a load of people jump up complaining about windows that go up and down by themselves and aircons going bust at 3000km's and lights not working etc. Same too with BMW! And then you'll get the defense full of diehards claiming it never happened to them since they owned a VW or BMW, which is true! My car only had the clutch replaced, that's all trouble it ever gave me, and this for an Alfa!

Mercedes Benz goes through globes like water goes through your system...in the last 2 years of my father in law owning his 3rd Merc...he's replaced the fog lights and the headlight bulbs more than 7 times!:wtf:

He had a BMW 5 series which he uses for traveling - left him stranded alongside the road on 2 occasions...overheating!:wtf:

Just came from an ITIL course in JHB - the instructors BMW diesel left him pennyless after 18k was demanded for "work" done...when he fetched the car from BMW, error lights still flashed!

Friend's S3 - has error lights flashing all the time, the motor control light stays on but the car drives normal - no mods!

Guy I know bought a 3.2 GT with less than 30k on the clock...the radio won't work:wtf:

Toyota and Honda recalling cars.

Drove a Toyota Yaris sedan as a rental...what load of crap...did they intentionaly design the car to depress its drivers? In traffic I had to turn to teh side of the road to let the car cool down as the clutch began to slip and smell, worst of all...the coolant mixutre could be smelt from inside the plastic interior!:wtf::erm: - They litteraly made this car to go from A - B, no safety, no excitement, no poise, no performance, no QUALITY - and yet they expect people to pay well over R120 000 for a white one...which people do!:erm:

Golf 5 GTi - clutch problems - know 4 guys who had clutches replaced under waranty! Is that the measure of quality? "Nah bru, it has waranty!" So....erm, you know something will go bust but you are happy as long as you have waranty?

How do we measure quality? Obviously your a carnut because you talk about cars all day long, you drive what you love, hopefully, you defend your brand to the fullest, but I think quality is a relative term in the car industry nowadays. Quality means a lot of things to many different people...to me, when I sit in my 147 I can still smell the Italian leather, I sit low and hugged by those sports seats, the dash is not plasticky...the red dials and red lights...that to me is quality, when i cruise on the highway...I put foot in 5th and it goes, that to me is engineering, the quiet, the comfort even though its lowered on H&R springs...that to me is quality...that Yaris is not quality...what to you in your car, signifies quality?:p
 
dude...we live in a world of Quantity > Quality....we have to live with it!!! take what we get and come to terms with it!! unless of ofcourse you want to build the car yourself....
 
unless of ofcourse you want to build the car yourself....

I actually knows somebody that did just that, using fibre glass. Build his own custom body shell and support structure.
 
Guy, unfortunately you get lemons.
The question is which brand has the least lemons.
Then there is the service/repair which some dealers can't do properly.

Its seems though that you belong to the lemon family.
 
damn thats unlucky car ownership, while I do agree with you about the Yaris, my friend has an S3, got 250000km's and still going strong. I dont think its a matter of car quality of the manufacture or the parts themselves, when things go wrong, but its a matter of who did what to that car and how they looked after it before you got it. Thats the key. I got a 1998 opel corsa, and its also got 250000km's, doesnt leak oil or water, still 100% original engine, but I look after my stuff and bought it new. This is why I prefer to buy new, but there is still a chance (albeit tiny - when buying new) that you just end up with a bum model, it happens. For me, recently, I still see quality in Audi, Merc and BM, Toyota and VW but they hopelessly overpriced. Now I'm looking at Volvo, Nissan, Renault, hyuandai, Kia ...much better value and still all the quality but less price.
 
You can't compare Alfa's quality / reliability record with that of Merc, VW, Audi, Honda or Toyota. Two different classes.

You'll always get rotten apples in every car manufacturer, it's inevitable. Some have a far better reputation than others.

If you had a choice between two cars, one an Alfa - the other a Honda, both with 300,000km on the clock, which would you choose?

One renowned for letting you down, or one renowned for it's impeccable reliability?
 
LOL - obvias I'd choose ze alfa...as it won't let me down...more so, BMW is getting a reputation for letting ppl down!
 
In my experience the quality problem is a "modern car" thing. Teething problems do happen, and they tend to happen whenever I buy a new car. I am expected (by the manufacturer) to be understanding, and be happy to not have my car (which I paid too much for) for as long as the repairs take. This has become the industry norm by the looks of things. Somehow reminds me of the Microsoft way of doing business: Put the product on the shelves and worry about finishing / fixing the problems later.

My solution to the problem, don't buy a new car. Either I go for a demo model, which has all the teething problems sorted, or go for an "old reliable", which might need a few grand to get it back to speck. Currently I'm driving a 2000 Merc C200, spent R10k just after I bought it, and have not had a single problem since then. The same can't be said for people I know with newer models, 2001 on. I still have the comfort, luxury, performance (well no it's not a sports car ;) but it goes well) and reliability. I take it out for a walk on a race track every now and then, (not that I'm setting any lap records, but still have loads of fun) to clean out the rush hour grind.

That said, my wife has a new Hyundai i10, which has proved to be quite reliable, light on fuel and VERY plasticky. Not the type of vehicle I would want, but she loves it. So yes, maybe the manufacturers who need to prove / are still interested to prove themselves worthy, is the way to go. The "old reliable's" are disappearing fast in the mist of money grabbing trickery.
 
The other thing to remmember is that VW and Toyota sells THOUSANDS of cars per MONTH. Where ALFA etc seels A LOT less. So you must remember that you are dealign with averages.
You can't say i know 4 guys with VW's that had issues but only 1 with Alfa and he only had 1 issue. Cause the chances of you knowing 20 people that drives a VW is much more than you knowing 20 people that drives an Alfa to compare.

HOWEVER... I fully agree with Alfaholic here. I myself looked at Alfa's and ALMOST bought a 156, but then I drove my Mitsubishi Lancer and it was a done deal to buy the Lancer - was much newer, 5 year wraanty / service plan, better looking etc.

Thing is I would prefer to drive something special, something thats not the same mundane "ME TOO".
So I am a fan of most of the cars that bring that. You Lancers, some Subaru's, Alfas, some Fiats, MG, Cadillac etc. What car enthusiast really wants to drive ANOTHER golf, ANOTHER Audi, ANOTHER BMW? Boring, boring, boring. I don't see VW's or Audi's or BMW's or Ford Focus or Mazdas, etc on the road anymore... you just don't really look at them. Cause you have seen a million of them before. When I see an Alfa... I look, people see my car and heads turn, or they ask about it, or comment on the aggressive styling or some even ask "What car is that". Fiat Bravo... I look. Alfa 159... or GT I look and comment. I also bet that these other guys pays a lot higher on insurance than I do or Alfa drivers as the Audi's, BMW's etc are HIGH in demand on the affirmative shopping lists.

Even if a car leaves the country, you will still be fine for parts and services etc for probably 10 -12 years after and by then you will probably be looking at another car anyway. Life is too short to just be face in the crowd.
 
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Thing is I would prefer to drive something special, something thats not the same mundane "ME TOO".
So I am a fan of most of the cars that bring that. You Lancers, some Subaru's, Alfas, some Fiats, MG, Cadillac etc. What car enthusiast really wants to drive ANOTHER golf, ANOTHER Audi, ANOTHER BMW? Boring, boring, boring. I don't see VW's or Audi's or BMW's or Ford Focus or Mazdas, etc on the road anymore... you just don't really look at them. Cause you have seen a million of them before. When I see an Alfa... I look, people see my car and heads turn, or they ask about it, or comment on the aggressive styling or some even ask "What car is that". Fiat Bravo... I look. Alfa 159... or GT I look and comment.
Very true, and then my brain takes over from my heart, and it all goes pear shaped;)
 
BAD PHAEDRUS! I thought you where gone! Go read the Art of Zen and motorcycle maintenance.
Its got parts about how to define and identify quality, especially in the modern world.

Or just ask people similar to you what a quality car is. You'll most likely agree with them.

Regarding your Yaris experience, sounds like a dud. All yaris's's I've driven where, although rather slow and boring, extremely well built and solid. You also can't get much better safety-wise.
 
... at the poor guy who's stranded on the side of the highway waiting for the tow truck to arrive...

Sorry... just had to. :D :p

Hehe, I know 3 people who've had Alphas. They all solemnly swore never EVER to buy one again. Apparently they're one hell of a ride. But one hell of a (expensive)breakdown risk too. :D
 
Quality is a very subjective thing. Do we measure quality against reliability or build?
It's subjective due to what people experience. And my personal experience goes against the grain of conventional thoughts.

I've owned an Alfa 147, which was unfortunately written off in an accident last year (64000 km). However, my ownership experience since new with this car was much better than my ownership experience with my VW products.
The Alfa only visited the dealership for 3 x services, and once to change the variator (my fault), during my 6 years of ownership.

On the other hand, my VW Polo (2004) bought new, visited the dealership 25 times in a period of 12 months for repairs. VWSA and ombudsman were involved with this matter. I eventually sold it due to frustration.
My current VW Gti V (2007) bought new as well, has been in to the dealership close on 50 times for numerous faults (during the past 3 years), once again with VWSA intervention. And it's just only covered 60 000km.

On the other hand, I also owned a 3 series BMW which never gave me a day of trouble in my 15 months of ownership.

So, I'd rate the Alfa over the VW products and that's due to my personal experiences.
 
Agreed. I have never personally seen a broken down Alfa on the side of the road before.
I have seen plenty of VW's Audi's, Toyotas, BMW's... ESP BMW's :) Renaults etc.

Maybe it's that law of averages I spoke about at play here. :)
 
Agreed. I have never personally seen a broken down Alfa on the side of the road before.
I have seen plenty of VW's Audi's, Toyotas, BMW's... ESP BMW's :) Renaults etc.

Maybe it's that law of averages I spoke about at play here. :)

... and probably poor maintenance.

Renaults are just shyte - as are Peugeots. Driven a company Peugeot 206 CC. Will never buy a Peugeot for myself.
 
Yeah it's a pity cause they give such good value for money. I mean you can get an 407 with 50 000k's on the clocks for +- R130k - R150K. If only reliability was there.
Would you rate Peugeot better or worse quality wise than Renault?

Reliability? Renault or Peugeot?
 
Lol, thats like saying "Fun times? Blowing a guy or taking it up the ass?"
 
in the last 2 years of my father in law owning his 3rd Merc...he's replaced the fog lights and the headlight bulbs more than 7 times!:wtf:
So he's the bastard who drives with fog lights 24/7 & having them burn out..:p:D

Since the Toyota recall I'm starting to think that cars are pretty much all hit & miss irrespective of brand/model. If they can't get this stuff right then who the hell can?

Reliability perceptions are also very subjective i.e. based on how many incidences one hears. After one has adjusted for production numbers, things look very different. e.g:

You said your alfa had its clutch replaced and you know of 4 friends who had their GTI clutches replaced. Alfa produces like 100k cars a year. VW like 8 000k. So assuming the two are equally reliable, one should hear from 80x as many incidences of broken VWs as alfas.

Disclaimer: Just an example of how useless perceptions are here, I have zero experience with Alfas and for all I know they are as excellent as you say.


Reliability? Renault or Peugeot?
Never buy a car built by a nation that can cook good food.
 
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