What Sentech does not tell you...

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[:(!][:(!]This is my internet connection at the moment and there is no sign of it improving as it has been like this for 4 days. I just want upcoming users to see that sentech is pointless at the moment. Even adsl with its huge contention ratios does not come close to sentech and their lack of bandwidth to begin with. I feel they should not sign up more users until they save some more money and buy some more bandwidth. Those of you who thought sentech had money, look further than your nose. They don't have, they want!

If my connection shall remain like this for one more week, (i have logged all activity) I will be creating a formal case against sentech and have my contract terminated. Cause I do have money!. Thanx for reading but I'm not very pleased. HERE ARE THE LONG AWAITED SUPER SPEED TESTS!

Telkom TesT 1: (was'nt expecting much here, normal = 239kb/sec)
NOW:
Your line speed is approximately 16.3 Kbps or 2 kBytes/sec
( Where kb = kilobits and kB = kiloBytes )
LESS THAN ANALOG!!

MyADSL TesT 2: (was expecting the usual 30KB/sec they brought under my false impression I would get)
NOW:
MyADSL Local (South African) Speed Test
Your current bandwidth reading is:
17.40kbps
which means you can download at 2.18 KB/sec. from our servers.

17.4 kbps YOU <- DO YOU HAVE NE IDEA HOW SLOW THAT IS! I COULD SPIT MORE DATA INTO THE AIR WITH MY OWN MOUTH.
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up

NOW for my sentech test of powa!!!
Speed Test
Your speed is: 23.65 KB/s
The test took 22.625 seconds to complete

WEIRD how i get a reasonable speed from Sentech but struggle even on international tests I tried, and local ones. I am NOT pleased.

So many of you have had problems, stand together and sort these guys out. Before they start cheating anymore people.[:(!]
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">NOW for my sentech test of powa!!!
Speed Test
Your speed is: 23.65 KB/s
The test took 22.625 seconds to complete

<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

And it seems they always ask you to test with <i>their</i> URL. Interesting observation..
 
posted this in the 'slowdown' thread - figured I'd do a duplicate post here, for those who dont want to wade through that lengthy one..

-------repost------------------------------------------&gt;snip
Okay forumites - some news.. perhaps its an answer and explanation, time will tell...

here's the response I got to an email query - I'm cutting and pasting exactly as I got, without comment.. (got this at 2.44pm Sunday)

---------&gt; snip
Good day XXXXXXXXX

Firstly i would like to thank you for writting to
us, we are aware of the problem and what happened is the
contention rate was miscalculated by the sencond level
technicians, sentech apologies for all the inconvenienece
caused.

Thank you.
Sentech Mail Support
-------------------------&gt; end
 
Is that the exact content of the email with no modifications ?

Well, there we go, the education level of the support desk has been exposed.

"writting"
"sentech apoligies"
"inconvenienece"

OMG

[:o)]
 
No wonder the contention ratio ended up at 30000000:1 [:D]

************************************************************
The views expressed on this site are my own and NOT those of my employer.
 
yeah, the spelling mistakes caused me to say "exactly as I got, without comment" when I posted it :)
(you left out "sencond level" as another oops)

So speeds have improved, time will tell, as I said, whether or not its all over for now..
 
bah humbug! improved my arse! it's still as slow as mud...

I haven't lost my mind... It's backed up on disk somewhere...
 
What I find typical, is the arogance. Small fry acting like Lords.
They know about this site but cannot find even one individual to address the paying publics concerns.

Shame on you Sentech.

Intially I thought that living in Cape Town was a disadvantage iro broadband now I'm not so sure. In the prefect world they would kick out the Management and put Prosam in charge. At the very least he tries and doesn't bulls@#t everyone.
 
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