I am probably moving in April 2015, what should I so with my DSL account and phone line... With Telkoms usual speed it'll probably be a month before I am officially reconnected. Do I just cancel everything and re-open?
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What to do when moving
- Thread starter DrewChan
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I had them transfer my line to my new place when I moved but I didn't move all that far from where I was staying before. I'm not sure if both addresses have to be on the same exchange or not but they told me that distance could be a factor. My total down time was about six days doing it like that.
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https://secureapp.telkom.co.za/move-line/
Do it asap though so that it's in the system. Best to do it 30 days before you move.
Do it asap though so that it's in the system. Best to do it 30 days before you move.
frobbertze2
Well-Known Member
Moved in January from Pretoria north to Pretoria east.
Phoned telkom at the end of november to let them know I was moving, and the technician was scheduled for the day after my move. ADSL was up and running that day, although there was already a phone line from the previous tenant installed.
Phoned telkom at the end of november to let them know I was moving, and the technician was scheduled for the day after my move. ADSL was up and running that day, although there was already a phone line from the previous tenant installed.