TechGirl04
Well-Known Member
We have sold our house and are looking for a place to rent. We have quite a few requirements in terms of space, pet friendly etc, so when we found a place that met all our requirements this past Saturday, we immediately applied. The agent did an open viewing so there was quite a few other people there.
We really wanted this place, as a result, we offered R2000 more on the rental price than what the landlord was asking. We submitted all our paperwork on Saturday and in the email to the agent, we told him that we are willing to pay more monthly rental and a higher upfront deposit.
Today we find out we did not get the place, the landlord choose another applicant as they had a joint application. We were told that the agent put through an application for us at R13950 per month (the original asking rental price), even though we offered R16000.
So, we were very suspicious. We phoned the rental branch manager who was very surprised by what we were telling her and told us that it is industry standard to go with the higher offer. After phoning her agent, she found out that the agent did not submit our higher offer to their internal staff for review AND he did not submit our higher offer to the owner when he presented us and another applicant.
We are livid about this, we lost out on a place because the agent decided not to put forward all the facts we presented him.
What would you do in this situation?
We really wanted this place, as a result, we offered R2000 more on the rental price than what the landlord was asking. We submitted all our paperwork on Saturday and in the email to the agent, we told him that we are willing to pay more monthly rental and a higher upfront deposit.
Today we find out we did not get the place, the landlord choose another applicant as they had a joint application. We were told that the agent put through an application for us at R13950 per month (the original asking rental price), even though we offered R16000.
So, we were very suspicious. We phoned the rental branch manager who was very surprised by what we were telling her and told us that it is industry standard to go with the higher offer. After phoning her agent, she found out that the agent did not submit our higher offer to their internal staff for review AND he did not submit our higher offer to the owner when he presented us and another applicant.
We are livid about this, we lost out on a place because the agent decided not to put forward all the facts we presented him.
What would you do in this situation?