Jan Taljaard
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- Oct 23, 2018
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Tomorrow I will be entering my fifth day without e-mail despite numerous support requests, hanging on to a phone for ages. Support staff definitely not what they used to be.
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What's happening at Afrihost?
- Thread starter Jan Taljaard
- Start date
I've been struggling with my clientzone since they just added the OTP option and I don't even know number is linked to my Afrihost account. Sent them a mail and a day later they said they needed to call me to sort this issue out because it can't be done via email. I replied with a time and never got a call back. Looks like I need to call them but their callcentre is always very busy.... 
That is not good at all!
You really shouldn't be struggling to get support. Do you have a ticket ID for me so I can follow up with our Hosting Team to see what is happening?
I've been struggling with my clientzone since they just added the OTP option and I don't even know number is linked to my Afrihost account. Sent them a mail and a day later they said they needed to call me to sort this issue out because it can't be done via email. I replied with a time and never got a call back. Looks like I need to call them but their callcentre is always very busy....
I can sort this out for you quickly, please send me a PM with your email address and I will get your OTP through to you in no time.
