When will iBurst drop prices...?

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D34M0n7 said:
1. iBurst caps us.
-What is cap?
It is a money making 'scheme'.
-Do we need cap?
No.
-Why not?
Because iBurst does not have a cap that they are restricted to and therefore
have no reason to cap us other than the fact that they are greedy pigs who lie
about the costs of running a internet service, saying it is extremely expensive
when in reality is is no where near as much as they make it out to be.
-How do you know this?
Well, look at the prices of internet in other countries. There you get uncapped
internet, you only pay more if you want a faster line additionally the line speeds
there are 'miles' ahead of the speeds we have here, we have a max line speed of
1mb/s with iBurst, in most other countries a 1mb/s speed is not even an option
it's so slow.
-But the prices for bandwidth out of the country are high, so they must be expensive.
No. That is wrong, thanks to the seacom cable data in and out of the country is
now much cheaper and much faster with low latency. In the past caps were
designed to keep peoples usage low so the lines would not get congested, but
that is over, there is no longer any excuse to have caps in this country and
therefore the prices we pay are extreme.

2. In theory we pay thousands of times more for our internet than any other country.

-How is that so?
It is like that because we have a hard limit on how much data we can use, for
example when I was in Mauritius you could pay less than R300 for a 1mb/s line that
came with uncapped bandwidth. Lets say then that I downloaded 30gb that
month and ended up paying R300 for it, then the next month I downloaded 50gb
and ended up paying R300... Now compare it to here, we get 3GB of bandwidth
for R449 and lets compare that to the uncapped internet, you'd be paying R300
a month for any amount of data you would like to transfer, lets do a calculation
take 1mb/s and work out how much you could get in 30 days of downloading, if
my maths is correct that's (((60x60x24x30)/10)/1000) that's aprox. 259.2 GB for
R300 and we pay R449 for 3GB... so if I'm correct we pay R38793.6 more than they
do, in theory of course.

In conclusion we can say that iBurst is robbing us blind, we should kill them all!
Click to expand...

This is actually the only way to show how expensive our internet is.

I think every1 on this board know that internet won't acctually be much cheaper than R300/m even if LLU is sorted. What we want is value for the 300 bucks!
 
That's exactly what I'm saying, value for R300 of internet with a 1m/s connection is having uncapped bandwidth and that is pushing it, in Germany you'd get a 12mb/s uncapped line for just about the same price.
 
The customer is always guilty

@ D34m0n7

Here's a nice rant against Vodacom and the Telecoms industry in general, which I thought you might enjoy.

Also a reference to online gaming in the US, so thought of general interest:

Finding digs to rent in Virginia, US, was a totally free doddle for me, and every location I visited took it for granted that wireless internet access was in the same category as a bathroom. Utilities may or may not have been included in the rental, but free wireless internet access at the best speeds available always was. No modem, no limits — just a security passphrase the first time you connect to the household router. After that, you’re connected the moment you switch your PC or laptop on.

Shahaan, my fellow lodger in Del Ray ran three companies in India and Sri Lanka in his spare time and spent his weekends playing high-level bandwidth-intensive multiplayer games against opponents in seven different countries (except SA) — for mahala. In South Africa I can barely afford to keep my anti-virus software up to date.​

Llewellyn Kriel at ThoughtLeader.
 
I hear.


Remember to send all suggestions/ideas on to [email protected]

Thanks for the dope on the matter.

I do believe we need larger caps. Speed is not really a problem. Latency counts though.

I could live quite comfortably at 500-600 kbps.

You wanted my thoughts.

There they are.
 
iBurst said:
I hear.


Remember to send all suggestions/ideas on to [email protected]

Thanks for the dope on the matter.

I do believe we need larger caps. Speed is not really a problem. Latency counts though.

I could live quite comfortably at 500-600 kbps.

You wanted my thoughts.

There they are.
Click to expand...

From my POV iBurst is fast enough in my area, I get >100KB/sec almost 95% of the time and at other times I get almost that. The cap is way too small and it would be nice to have either ADSL priced boosters OR be able to buy accounts from other providers and utilise them on iBurst.

For example, for R999 pm Neotel offers uncapped internet, perhaps iBurst feels it can't compete but a cap of 30GB would be more appropriate for such a price, or cheaper boosters or alternative sources of boosters or > 384Kbps soft cap speed.
 
Madhawk said:
According to their website they are still based at: 15 Alice Lane, Sandton.

http://www.iburst.co.za/webpopup/map.html

So where did they moved to? ....:confused:
Click to expand...

Thats where they moved too, used to be based on Park lane.

Dont argue "it's on the website", because any normal person wouldn't check websites everything they need to go out.

"Hmmm... i need petrol, let me check caltex website just to make sure there's still a petrol station down the road..."
 
@iBurst.... Shaun we gave Ideas more than a month ago, you keep asking for ideas, whats the point... nothing happens. No proper feedback, not dangling carrot, even I am cosidering Neohell. I have two 5 gig packages @ R1200 p/m (two different locations). At that price I can get Axxess Express uncapped or Neotel Uncapped at roughly R1000 (+ free talk time minutes). Right now iBurst is really starting to look bad. I capped out within the first 5 days of the month. ONE update for COD5 WaW was 900mb. You guys need to seriously realise that there is a need for proper bandwidth, not our crappy little caps.
 
D-Day ?

Ok - So I am watching the iBurst web site, these forums and news sites like a hawk from tomorrow onwards...

We have had a lot of 'hints' about new 'product(s?)' coming at the beginning of next month already...

So expecting that information to become public tomorrow would thus not be unreasonable?

Shaun?
 
D34M0n7 said:
1. iBurst caps us.
-What is cap?
It is a money making 'scheme'.
-Do we need cap?
No.
-Why not?
Because iBurst does not have a cap that they are restricted to and therefore
have no reason to cap us other than the fact that they are greedy pigs who lie
about the costs of running a internet service, saying it is extremely expensive
when in reality is is no where near as much as they make it out to be.
-How do you know this?
Well, look at the prices of internet in other countries. There you get uncapped
internet, you only pay more if you want a faster line additionally the line speeds
there are 'miles' ahead of the speeds we have here, we have a max line speed of
1mb/s with iBurst, in most other countries a 1mb/s speed is not even an option
it's so slow.
-But the prices for bandwidth out of the country are high, so they must be expensive.
No. That is wrong, thanks to the seacom cable data in and out of the country is
now much cheaper and much faster with low latency. In the past caps were
designed to keep peoples usage low so the lines would not get congested, but
that is over, there is no longer any excuse to have caps in this country and
therefore the prices we pay are extreme.

2. In theory we pay thousands of times more for our internet than any other country.

-How is that so?
It is like that because we have a hard limit on how much data we can use, for
example when I was in Mauritius you could pay less than R300 for a 1mb/s line that
came with uncapped bandwidth. Lets say then that I downloaded 30gb that
month and ended up paying R300 for it, then the next month I downloaded 50gb
and ended up paying R300... Now compare it to here, we get 3GB of bandwidth
for R449 and lets compare that to the uncapped internet, you'd be paying R300
a month for any amount of data you would like to transfer, lets do a calculation
take 1mb/s and work out how much you could get in 30 days of downloading, if
my maths is correct that's (((60x60x24x30)/10)/1000) that's aprox. 259.2 GB for
R300 and we pay R449 for 3GB... so if I'm correct we pay 38793.6 times more
than they do, in theory of course.

In conclusion we can say that iBurst is robbing us blind, we should kill them all!
Click to expand...

Well written +1
 
Rustum said:
@ D34m0n7

Here's a nice rant against Vodacom and the Telecoms industry in general, which I thought you might enjoy.

Also a reference to online gaming in the US, so thought of general interest:

Finding digs to rent in Virginia, US, was a totally free doddle for me, and every location I visited took it for granted that wireless internet access was in the same category as a bathroom. Utilities may or may not have been included in the rental, but free wireless internet access at the best speeds available always was. No modem, no limits — just a security passphrase the first time you connect to the household router. After that, you’re connected the moment you switch your PC or laptop on.

Shahaan, my fellow lodger in Del Ray ran three companies in India and Sri Lanka in his spare time and spent his weekends playing high-level bandwidth-intensive multiplayer games against opponents in seven different countries (except SA) — for mahala. In South Africa I can barely afford to keep my anti-virus software up to date.​

Llewellyn Kriel at ThoughtLeader.
Click to expand...

Hm... yes that's true, in many countries internet is free and once again if you look at how iBurst describes internet being an expensive thing to provide we can see how we are being taken for idiots. Although many people do fall into their little trap, I have met many people who believe that internet is a expensive type of magic xD

But on a more serious note just to show everyone how bad it is here, in France the McDonalds fast food restaurants have free wifi for not only their customers but anyone who is close enough to access it that is faster than the maximum speed available in this country.

A typical way of making up a excuse would be to say that this is Africa, but that means nothing in the world of telecoms, a network is a network no matter where you live the network has basically the same cost needed to run no matter where you are because in the end its just some electro-magnetic waves, electrical pulses or a beam of light through a tube. The real costs come when ... um ... wait ... there are no real costs to it of course employees need to be paid but if you have 30 000 customers paying around lets say R300 for uncapped internet you do make a proffit, iBurst lies to you when they talk about advertising costs factored into your internet price, I mean how stupid can you be, advertising pays for itself you don't need to charge your customers hundreds of rands extra just to cover some 'advertisements'.

In the end don't let iBurst get away with this bad service many things are happening now that they say will be over soon or in a few years, this is unacceptable these things such as high latency and high costs should never have been there in the first place. When they say it'll be over soon don't compliment them you should say something like 'its about bloody time, I pay you for a reason.' because in the end we do pay them and therefore they owe it to us to provide a good service, something which we have not yet seen.

Some other things that need sorting out are things such as this, I read a forum not too long ago about people asking iBurst if they could get an extra 64kb/s on top of the current 64kb/s throttle once capped for the price of R150... Are we so pathetic that we would let a company take our money like that, we are supposed to be past ISDN and 56k speeds yet I see people every day willing to put up with it, people like this are enabling ISPs to charge this much for our internet, so please if you relay want prices to go down we are going to have to demand it instead of giving way to outright profiteering.

Once again I'll state this fact, in many countries internet is free, even parks have it so you can stream media during your morning jog and this internet is faster than what we have now, so that's free fast internet and we are paying R449 for slower than 1mb/s 3GB cap... I say unacceptable.
 
D34M0n7 said:
Once again I'll state this fact, in many countries internet is free, even parks have it so you can stream media during your morning jog
and this internet is faster than what we have now, so that's free fast internet and we are paying R449 for slower than 1mb/s 3GB cap... I say unacceptable.
Click to expand...

Amen to that brother....;)

If I don't hear some good news on Monday, I am gonna freak....:eek:
 
if you want mickey mouse internet go for I-Burst - and i'm not even talking about their expensive prices.

the best way is to go with ADSL - R60 per Gig. faster, and better latencies.

Vodacom are also as bad as iBurst - they charge R2 a meg if you go over your limit.

Telkom's ADSL on the other hand usually give you 1/2 Gig or more free every month, and you also get 10/20/30 GIGS local access for free.
 
Keeper said:
if you want mickey mouse internet go for I-Burst - and i'm not even talking about their expensive prices.

the best way is to go with ADSL - R60 per Gig. faster, and better latencies.

Vodacom are also as bad as iBurst - they charge R2 a meg if you go over your limit.

Telkom's ADSL on the other hand usually give you 1/2 Gig or more free every month, and you also get 10/20/30 GIGS local access for free.
Click to expand...

You're forgetting a number of things.

With ADSL you pay line rental. You need to include that.
With ADSL once you're over the cap, you're cut off.
Not everyone uses local - I don't use local for example. I download everything except for email and this website from abroad.
I don't care about latencies. Skype and VoipCheap work well
for me, even on 64kbps iBurst, heck they even worked on DialUp for me.
iBurst has been a fast, consistent 1Mbps for me. Overall iBurst is cheaper if you just use your allocated share - ie don't go over cap.
HOWEVER, if you do go over cap and want to buy a BOOSTER iBurst is VERY EXPENSIVE. 3GB of iBurst booster is R499! That is a rip off.

I don't think we should attack the new iBurst CEO guy. I don't know how much he say he will have at iBurst either. I think the issue is with iBurst as a whole that the boosters are just TOO EXPENSIVE.

If iBurst can drop those booster prices or double or tripple our caps, I'd be happy. As is, I'm only with iBurst because Neotel has no coverage in my area.

Secondly, when you have ADSL you are feeding the 'bad' one. I don't want to feed the devil any more than I have - so outside my telkom landline I don't pay TelKOM a cent for ADSL. You guys with ADSL are contributing to TELKOM ripping everyone off - because you give TELKOM the reason to keep b/w prices high - there is no need to reduce b/w pricing as long as a large group of middle class people are willing to pay line rental fees for 4Mbps lines and 3GB caps.

I would like iBurst to either up the cap - x2 or x3 what it is now OR
let us buy boosters at cheaper prices OR let us use other suppliers for boosters like WiMAX. Ideally it would be a combination of all 3.
 
true, you need to pay R200 or something for the ADSL line, but my point is made: Iburst is a mickey mouse internet company - allthough you think it might be enough for you, in all fairness, YOU are a mickey-mouse user.

i'm not trying to be mean, but thats the truth if you think dialup is still OK.

don't hope for cheaper prices guys, there are plenty of other options.
check http://www.hellkom.co.za/isp-prices/
 
for those that don't wanna check:

Cybersmart 384 circuit: R259 for 3GBs - for everything
If you have never had ADSL and you have a non-prepaid telephone line, choose one option below which is your TOTAL cost to have ADSL: (R275 once off setup fee. FREE ADSL router included)
Click to expand...

how much does a telkom telephone line cost per month, IF you don't have one? 100 bucks?
 
Keeper said:
true, you need to pay R200 or something for the ADSL line, but my point is made: Iburst is a mickey mouse internet company - allthough you think it might be enough for you, in all fairness, YOU are a mickey-mouse user.
Click to expand...

Oh nonsense. My buddy in Tokyo has >100Mb/sec uncapped internet. That makes you with your 4Mb/sec a Mickey Mouse user too. 4 is not much faster than 1. Though he hardly uses his internet.

With 1Mbps speed I can download gigs of stuff very quickly and I don't pay Telkom. Honestly I get between 100-120KB/sec on iBurst from MU, RS, MF, OMG, and other international sites.

i'm not trying to be mean, but thats the truth if you think dialup is still OK.
Click to expand...

I'm not saying DIAL UP is OK but I am saying that I could use Skype and other P2P telephony services perfectly on K56Flex. The voice quality was GSM
like - no better or worse than a VodaCom cell phone. I'm not sure why so many people have such connectivity issues. I guess I'm lucky.


Anyway iBurst knows what it must do to keep customers, offer bigger caps or reduced prices or larger softcap speeds. The 1Mb/s speed now is fast enough for me to get what I want at the right speed but sadly I could download about 2-3 times what I DL now. That is the only issue. A Telkom ADSL line and 3rd party account will be cheaper in the long run - if I want to DL 30GB but for up to 10GB it's cheaper to go with iBurst.

If Neotel arrives in my area, I will jump onto Neotel prime Uncapped. If the first month works, I will drop iBurst unless iBurst becomes better.
 
A real 1Mbps is good enough (120KB/sec) UNLESS you have a genuine UNCAPPED product in which case anything helps. As soon as there is a cap of any sort - speed doesn't matter - as long as it's about 100KB/sec or better.
 
Not everyone has a choice when it comes to choosing an internet provider.
Eg. I can't get ADSL as I live on a farm and Telkom cant provide for me. Neotel is just pathetic as they just don't seem to expand their coverage.

So, I'm left with iBurst. Quite happy with it, but they will have to lower the price of the boosters and raise the caps a bit. Oh, and sort out accounts dept.
 
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