Where can the Problem be ?

[QuadMedic]

For the past month or so I have struggled to access my website "www.radicalmobility.com" and "www.hostingbrand.com" they are both on the below mentioned IP range, I don't even have FTP access to radicalmobility.com (connection timed out) error. I have no firewall, refreshed my DNS cache and browser cache numerous times, I have even tried using proxies but to no avail:

67.18.0.0 - 67.19.255.255
ThePlanet.com Internet Services, Inc.
1333 North Stemmons Freeway
Suite 110
Dallas, TX
US

Just today I changed from Interprise (IS) to Axxess (SIAX) thought that it might be a ISP problem, but it wasn't. I cannot ping either of the above sites from my computer, the sites are viewable by other users except me and I can also ping then using a external server, what you guys think the problem can be? I have a router via a 10/100 hub …… this problem usually occurs over weekends and public holidays like today which makes me suspicious.

All my other browsing is fine is just these sites!

 

[ScrnScrm]

problem found. DNS cache error on SAIX and IS....
Point your DNS to the root server : 196.25.1.1 and it works...
Cheers

 

[Celemasiko]

have you forwarded certain ports on your router software?

 

[QuadMedic]

problem found. DNS cache error on SAIX and IS....
Point your DNS to the root server : 196.25.1.1 and it works...
Cheers

thx for help ... how do I do this?

 

[ScrnScrm]

well start with running nslookup from the cmd line and checking what ip the host resolves to. you can change dns servers within nslookup by typing server = 196.25.1.1
this does not change the DNS settings on your PC though - only for the nslookup session.
to change your pc's DNS settings, you need to go to network options in the control panel and click on tcp/ip settings.
cheers -

 

[QuadMedic]

C:\>nslookup
Default Server: dns.hinet.net
Address: 168.95.1.1

........................................................

Thats what I get I entered into my Pri DNS on my PC but no joy yet

 

[ScrnScrm]

OK, your DNS server is functioning properly. Here is the result from my PC using your DNS server, is the IP correct? :

Default Server: dnscache1.is.co.za
Address: 168.210.2.2

> server 168.95.1.1
Default Server: dns.hinet.net
Address: 168.95.1.1


> www.radicalmobility.com
Server: dns.hinet.net
Address: 168.95.1.1

Name: radicalmobility.com
Address: 67.19.100.93
Aliases: www.radicalmobility.com

 

[ScrnScrm]

here is what i get from IS and SAIX. Funny, all different entries
C:\>nslookup
Default Server: dnscache1.is.co.za
Address: 168.210.2.2

> www.radicalmobility.com
Server: dnscache1.is.co.za
Address: 168.210.2.2

*** dnscache1.is.co.za can't find www.radicalmobility.com: Server failed
> server 196.25.1.1
Default Server: igubu.saix.net
Address: 196.25.1.1

> www.radicalmobility.com
Server: igubu.saix.net
Address: 196.25.1.1

Name: www.radicalmobility.com
Served by:
- A.GTLD-SERVERS.NET

com
- B.GTLD-SERVERS.NET

com
- C.GTLD-SERVERS.NET

com
- D.GTLD-SERVERS.NET

com
- E.GTLD-SERVERS.NET

com
- F.GTLD-SERVERS.NET

com
- G.GTLD-SERVERS.NET

com
- H.GTLD-SERVERS.NET

com
- I.GTLD-SERVERS.NET

com
- J.GTLD-SERVERS.NET

com


>

 

[ScrnScrm]

me thinks you need to get the DNS records sorted out first before taking this any further

 

[QuadMedic]

C:\>nslookup
Default Server: dns.hinet.net
Address: 168.95.1.1

> server = 196.25.1.1
Unrecognized command: server = 196.25.1.1
>

...................

Ok i'm as "Doff" as they get

 

[ScrnScrm]

sorry, my bad. no = sign required

 

[QuadMedic]

OK, your DNS server is functioning properly. Here is the result from my PC using your DNS server, is the IP correct? :

Default Server: dnscache1.is.co.za
Address: 168.210.2.2

> server 168.95.1.1
Default Server: dns.hinet.net
Address: 168.95.1.1


> www.radicalmobility.com
Server: dns.hinet.net
Address: 168.95.1.1

Name: radicalmobility.com
Address: 67.19.100.93
Aliases: www.radicalmobility.com

...................
Yip all is correct here

 

[ScrnScrm]

i get the error message "Document contains no data" ?????
r sure there is a default.htm (or at least something!) on this web server?

 

[QuadMedic]

I get same error .......... there is Data
www.hostingbrand.com gives me same error

 

[QuadMedic]

Ok who do I scream at tomorrow ....... my fault or ISP fault or Host fault ?
You will tomorrow it will work again .... some asswipe triped over a cable

 

[ScrnScrm]

ok, i have no idea sorry

 

[bwana]

both sites are fine for me on SAIX.

Both you guys using firefox? I often get that popup message - the document contains no data.

 

[w1z4rd]

quadmedic... check if the issues still there... SAIX had issues they sorted out today...

 

[vangend]

QuadMedic I also have sites hosted there. I had problems with my sites when trying to view it from IS and saix. I use mywireless and have no problems accessing the sites

 

[QuadMedic]

QuadMedic I also have sites hosted there. I had problems with my sites when trying to view it from IS and saix. I use mywireless and have no problems accessing the sites

I have 2 sites there ......... what do you think the problem can be