Where to complain about vodacom?

[sonicafritz]

I handed my acer laptop in at polokwane vodacom exactly 14 days ago. Today i phoned to check progress as on twitter i was told to go to the store (Thought it was to collect laptop) i phoned and was.told that the laptop has not even been collected from joburg yet!! It is my work laptop and for 14 days i had to work on my phone.

They dont keep me updated, they are incompetent and the manager avoids me. I am sick and tired of vodacom who do what they want and keep getting away with it.

 

[skeptic_SA]

You've come to the right place. Thank you for bringing this service failure under our attention. It is receiving top attention as I type this.

Thank you.

 

[Ockie]

Warranty and repairs on laptops is not carried by Vodacom.

 

[ahmedK]

You've come to the right place. Thank you for bringing this service failure under our attention. It is receiving top attention as I type this.

Thank you.

Oh well, got the same don't give a damn service from them.
I suppose the only way would be to do the same, come time for contract renewal.

 

[Ockie]

Oh well, got the same don't give a damn service from them.
I suppose the only way would be to do the same, come time for contract renewal.

I dont have a dont give a damn attitude.....but there is not anything the store can do really. Acer (or who ever they partnered with to carry their warranty in SA) needs to resolve it, not Vodacom.