whose fault is it anyway?

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RASIMIONE

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I bought a Mazda 3 in january at Leons motors rustenburg. The sales person told me that they will take the car to a roadworthy test and then change ownership for me. i waited for two weeks to take delivery of the car. when i did get the car, i was led to believe that everything was sorted. the reason it took two weeks is cos the sales guy told me it was leaking oil. i checked the licence disk and it was expiring nov 30. yersteday i took the car to traffic dep to get a disc renewal. lo and behold i get told the car did not go to a roadworty test and its not registerd to my name. im now at the dealership waiting for them to fix this mess. my question is who do i report such conduct because clearly someone did no do his job. what recourse do i have?
 
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The onus is on you. However, the seller can make you a favor and register the car in your name but you obviously still must sign the papers. WTF some people think with their feet. And why are you late with your licence? November was like 10 days ago. I usually renew my licence 2 weeks BEFORE the expiry date and not after. But that's just me.
 
Because he told me he has to do it. his boss has just given him a tongue lashing for this nonsense. about the disc, i work at a college so i had no time to go to the traffic department an wait the whole day. now that we closed for the holiday season i have time to go there.
 
Well, now you have a problem, as you have already realised. You must register the vehicle in your name ASAP. If the vehicle is not 100% won't pass the road worthy test. More money for you to pay. And by the way, after the vehicle is eventually in your name you'll have to pay first the outstanding fines (if any), received from January when you took ownership, until now when you register the vehicle in your name.Tough luck for you.
 
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wow intel8080 sounds like one large sourpuss with a chip on his shoulder.

You have 21 days grace period after expiry afaik to renew your license, so don't worry about that.
Clearly the ultimate responsibility is on you to have it roadworthy'd for the change of ownership, although I can see why you trusted the dealership to do it on your behalf.

The salesman's boss obviously realised his employees mistake so I guess the salesman will now rectify it and you should be good to go.

It sounds like the purpose of this thread is because you want to take it further - I don't know of any higher body that you can report the dealership to - I would just make sure that they do everything properly this time. However, this does bring into question the salesman's ethics.
 
Dean said:
wow intel8080 sounds like one large sourpuss with a chip on his shoulder.
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This I agree with. I have never taken my own car for roadworthy. Every time the dealer did it. They charge you for that, though.
 
I'm sure the dealership charged him on the road fee's - so the onus should be with them, they charged for a service they didn't provide.
 
You are confusing him even more then he already is. Don't try to think as to what could have happened. It is a dangerous affair. He thought this and that and now is in . . . Some dealers do the road worthy and some not. It depends on many things. He had the vehicle for a year without the registration papers. WTF There is no law which forces the dealer to register the car. The owner must see to it that the car is registered in his name. Finish and Klaar.
 
OP, let this be a lesson. Have they even given you the registration document for the car?

Intel, the fines will go to OP, his name will be on the registration paper, but it only changes on the eNatis system once a roadworthy is done.
 
they have eventually fixed this whole mess. Intell how exactly is it my fault when they took money from me and did not do what they promised? or exactly what does " on the road fee" imply? and for the record i did ask him who has to change ownership and he told me they, meaning him will sort it out. this is indeed a cruel lesson on how poor the paying customer gets treated in this country...
 
RASIMIONE said:
they have eventually fixed this whole mess. Intell how exactly is it my fault when they took money from me and did not do what they promised? or exactly what does " on the road fee" imply? and for the record i did ask him who has to change ownership and he told me they, meaning him will sort it out. this is indeed a cruel lesson on how poor the paying customer gets treated in this country...
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They put your vehicle thru the road worthy and registered it in your name in one afternoon. Wow now that's good service :D and you went on like that about how bad they are. Any way, glad to hear you are sorted. The fault is yours because you fail to register the vehicle in your name. The law does not care if it was Piet Pompies or Pieter Mokaba who sold the car to you or promiss you this and that. Promises don't count (sadly). If you were stupid enough to pay for something without putting it in your name, it is your problem. Are you still having the old number plates?
 
Actually, the law does care if you were charged for a service that was not provided :rolleyes:
 
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